Quality Architect; Loans​/Collections​/Auto Finance

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & Dev Ops, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our Fin Labs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more.

Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17,000+, and has 58 offices in 22 countries within key global markets.

We are seeking an experienced LOB Quality Architect with deep domain expertise in Home Loans, Mortgage Servicing, Default Management, Collections, and Auto Finance
. The ideal candidate will be responsible for defining and executing enterprise-level quality engineering strategies, ensuring comprehensive coverage across business processes, integrations, regulatory requirements, and customer journeys.

The role requires strong expertise in risk-based test design
, business process validation, data reconciliation, integration testing, and quality governance within highly regulated financial services environments. The candidate will work closely with business stakeholders, product owners, technology teams, and testing organizations to establish scalable quality practices and ensure superior customer and business outcomes.

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $110k - $120k/year & benefits (see below).

Quality Architecture & Strategy

• Define and implement end-to-end Quality Engineering strategies for Home Loans, Mortgage Servicing, Collections, and Auto Finance platforms.
• Develop enterprise-wide quality frameworks, test governance standards, and quality metrics.
• Design risk-based testing approaches aligned with business priorities, regulatory requirements, and operational risks.
• Establish test architecture standards for functional, integration, data, and end-to-end testing.

Risk-Based Test Design

• Define and implement risk-based testing methodologies.
• Prioritize testing efforts based on business impact, regulatory exposure, customer experience, and operational risk.
• Identify critical business scenarios and high-risk integrations.
• Develop comprehensive test coverage matrices and traceability models.

Data & Integration Coverage

• Architect testing solutions for complex enterprise integrations.
• Validate data flows across servicing platforms, collection systems, payment gateways, credit bureaus, customer servicing applications, and third-party vendors.
• Design data quality, reconciliation, and validation frameworks.
• Ensure complete test coverage across APIs, batch interfaces, event-driven systems, and reporting platforms.

• Deep experience in:
• Home Loans
• Default Management
• Collections & Recovery
• Auto Finance
• Loan Servicing Operations

• Test Strategy & Test Architecture
• Risk-Based Testing
• Functional Testing
• End-to-End Testing
• Data Validation Testing
• Integration Testing
• User Acceptance Testing (UAT)

• API Testing
• ETL Validation
• Interface Testing
• Batch Processing Validation
• SQL and Database Validation

• Jira
• Postman
• Selenium
• Playwrigh…