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Quality Assurance & Training Analyst – On-Site Charlotte

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: teletech
Apprenticeship/Internship position
Listed on 2026-10-07
Job specializations:
  • Quality Assurance - QA/QC
    Data Analyst, IT QA Tester / Automation
  • IT/Tech
    Data Analyst, IT QA Tester / Automation
Salary/Wage Range or Industry Benchmark: 17000 - 22000 USD Yearly USD 17000.00 22000.00 YEAR
Job Description & How to Apply Below

At TTEC in Charlotte, NC, the Quality Assurance Specialist will evaluate customer interactions and analyze data to improve service quality and satisfaction. This on-site role supports training and performance improvements across the customer service organization.

You'll report to the Quality Assurance Manager and collaborate with the Training team. A high school diploma and 6+ months in a call center are required, with opportunities for growth and competitive hourly pay.

We have an opening for a Quality Assurance & Training Analyst – On-Site Charlotte in Charlotte, NC, United States within Management & Operations, Sales.

This position is for the Quality Assurance & Training Analyst – On-Site Charlotte role at teletech.

We are seeking a motivated Quality Assurance & Training Analyst – On-Site Charlotte to join teletech in Charlotte, NC, United States.

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