Community Assistant

Come join NRP's A+ team! We've been recognized as a "Top Workplace" because we promote a culture where our team can build long-term careers and connections. As we grow as a company, our goal is that you will grow in your career.

NRP has been recognized with several industry awards including Top Workplaces;
Best and Brightest Companies to Work For; and National Apartment Association's Best Places to Work.

We value our employees by offering a competitive benefit package including:

* Commission and bonus opportunities

* Paid vacation and sick leave

* 11 Paid holidays

* Paid maternity & parental bonding leave

* Short & long term disability

* Medical/Dental/Vision/Life Insurance

* 401(k) Match

* Training, certification, & growth opportunities

* Employee referral & recognition programs

Since its founding in 1994, NRP has been dedicated to building quality homes for our residents, regardless of income. The NRP Group is a full-service multifamily developer, general contractor, and property manager with assets and operations reaching an expanding range of markets nationwide. For additional information, please visit

Come join the NRP Team as a Community Assistant at our beautiful Charlotte, NC property, Levels at LoSo!

Essential Functions Statement(s):

Financial/Administrative

* Maximize cash flow at the property by maximizing revenue, minimizing delinquencies, ensuring timely rent collection, monitoring banking activities and daily deposits, and contacting residents to collect overdue rent

* Ensure all Yardi data is correct by monitoring input and report functions, accuracy and timely preparation of leasing activities, A/R cash receipts, A/P invoices, statements of disposition, monthly closing procedures, and late fees

* Assist Community Manager in meeting targeted revenue goals by exceeding occupancy budgets, creating market incentives, improving resident retention, and monitoring property's financial performance

* Complete re-certifications as required by The NRP Group policies and procedures at tax credit communities.

* Maintain and organize all resident files

* Responsible for maintaining accurate payroll reporting including e-time editing and bonus preparation

Marketing

* Support the leasing team by leasing apartments, responding to telephone inquiries, qualifying applicants, show apartments, ensuring all move-in paperwork is accurately prepared

* Manage renewals and active leases, tracking expirations, preparing expiration letters and drafting renewal leases

* Maintain on-going, in-depth knowledge of associated market to give a competitive edge, perform monthly market studies and physically shop competition bi-monthly

* Assist in monitoring compliance with Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines in occupancy standards

* Review and analyze weekly traffic reports and numbers, assist with weekly marketing meetings

* Monitor direction of rental activity and all onsite sales, marketing outreach, and advertising plans

Customer Service

* Assists in planning and preparation of resident events

* Complete a daily inspection of the property and market-ready units

* Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standards are met

* Provide excellent customer service and display courteous and professional attitude toward all customers

* Maintain availability or coverage for emergencies, on-call duties, resident functions, and weekends

* Advise Community Manger of conditions of the community affecting the resident's safety, dissatisfaction, and to preserve the asset

* Available for emergencies, on-call duties, resident functions, community affiliated functions and weekends

Team Development

* Assist Community Manager in recruiting and selecting team members, understanding and adhering to the hiring policies, procedures, and core values

* Assist Community Manager in evaluating and supervising team members

* May occasionally be required to assist at other properties

* Run errands to support the property as necessary

* Perform other duties as required

SKILLS & ABILITIES

Education:

High…