Community Assistant

Overview

Come join NRP’s A+ team! We’ve been recognized as a “Top Workplace” because we promote a culture where our team can build long‑term careers and connections. As we grow as a company, our goal is that you will grow in your career.

NRP has been recognized with several industry awards including Top Workplaces;
Best and Brightest Companies to Work For; and National Apartment Association’s Best Places to Work.

• Commission and bonus opportunities
• Paid vacation and sick leave
• 11 paid holidays
• Paid maternity & parental bonding leave
• Short & long term disability
• Medical/Dental/Vision/Life insurance
• 401(k) match
• Training, certification, & growth opportunities
• Employee referral & recognition programs

Since its founding in 1994, NRP has been dedicated to building quality homes for our residents, regardless of income. The NRP Group is a full‑service multifamily developer, general contractor, and property manager with assets and operations reaching an expanding range of markets nationwide. For additional information, please visit

• Maximize cash flow at the property by maximizing revenue, minimizing delinquencies, ensuring timely rent collection, monitoring banking activities and daily deposits, and contacting residents to collect overdue rent.
• Ensure all Yardi data is correct by monitoring input and report functions, accuracy and timely preparation of leasing activities, A/R cash receipts, A/P invoices, statements of disposition, monthly closing procedures, and late fees.
• Assist Community Manager in meeting targeted revenue goals by exceeding occupancy budgets, creating market incentives, improving resident retention, and monitoring property’s financial performance.
• Complete re‑certifications as required by The NRP Group policies and procedures at tax credit communities.
• Maintain and organize all resident files.
• Responsible for maintaining accurate payroll reporting including e‑time editing and bonus preparation.

• Support the leasing team by leasing apartments, responding to telephone inquiries, qualifying applicants, showing apartments, ensuring all move‑in paperwork is accurately prepared.
• Manage renewals and active leases, tracking expirations, preparing expiration letters and drafting renewal leases.
• Maintain on‑going, in‑depth knowledge of the associated market to give a competitive edge, perform monthly market studies and physically shop competition bi‑monthly.
• Assist in monitoring compliance with Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines in occupancy standards.
• Review and analyze weekly traffic reports and numbers, assist with weekly marketing meetings.
• Monitor direction of rental activity and all onsite sales, marketing outreach, and advertising plans.

• Assist in planning and preparation of resident events.
• Complete a daily inspection of the property and market‑ready units.
• Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standards are met.
• Provide excellent customer service and display courteous and professional attitude toward all customers.
• Maintain availability or coverage for emergencies, on‑call duties, resident functions, and weekends.
• Advise Community Manager of conditions of the community affecting resident safety, dissatisfaction, and to preserve the asset.
• Available for emergencies, on‑call duties, resident functions, community affiliated functions and weekends.

• Assist Community Manager in recruiting and selecting team members, understanding and adhering to the hiring policies, procedures, and core values.
• Assist Community Manager in evaluating and supervising team members.
• May occasionally be required to assist at other properties.
• Run errands to support the property as necessary.
• Perform other duties as required.

Education: High school diploma or equivalent, college preferred, Tax Credit Specialist (TCS) accreditation or any other LIHTC designations preferred.

Experience: One‑year property…