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Restaurant Shift Leader

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Velvet Taco
Full Time, Part Time position
Listed on 2026-03-08
Job specializations:
  • Restaurant/Food Service
    Server/Wait Staff, Food & Beverage, Catering, Cook & Chef
Salary/Wage Range or Industry Benchmark: 20 - 22 USD Hourly USD 20.00 22.00 HOUR
Job Description & How to Apply Below

Hiring Immediately Hourly Manager $20 - $22 per hour

Are you Relentless in the pursuit of excellence? Maybe even a little Rebellious (especially when it comes to food)? Do you believe teamwork is the secret ingredient to achieving greatness? Do you want to be part of a TRIBE of people who stand together, operate with purpose, and WIN… then Velvet Taco is the place for you!

The Perks
  • Excellent Pay
  • Paid Time Off accrued, starting with your first paycheck
  • Health Benefits offered for Full-Time and Part-Time Team Members
  • Commuter Benefits
  • Laid Back Uniform & Cool Swag
  • FREE Tacos!
  • Kick Ass Culture that celebrates you being YOU!
  • Oh, and if you’re inclined to get a Velvet Taco tattoo, our CEO will pay for it
The Job
  • Manages the Hourly Team Members and interacts with Guests in a friendly, professional, and responsive way.
  • Executes opening, mid, and closing duties daily following Velvet Taco’s standard procedures and recipe guidelines.
  • Skilled at handling Guest concerns and guiding them toward a positive resolution.
  • Adept at cash-handling, setting up POS drawers, performing comps and voids, and managing deposits during the shift.
  • Presents self as a leader among the Team Members and one that motivates others to follow procedures, work with a sense of urgency, and ensure a positive Guest experience.
  • Skilled at de-escalating issues between Team Members, making everyone feel heard.
  • Supports Management with the inventory process.
  • Always keeps food safety a high priority during the shift by performing line checks, checking shelf storage and expiration dates for prepped food and keeping the restaurant clean and in order.
  • Manages the daily prep list and signs off on all prepped items to ensure adherence to our specifications and flavor profiles.
  • It is a role model when it comes to maintaining an environment that is safe for our Team Members & Guests by enforcing the use of cut gloves, keeping floors clean and dry, and removing any obstacles that may prevent a work or dining space.
  • Communicates and delivers a friendly, welcoming, exceptional guest experience.
  • Embraces feedback, is eager to learn, and takes accountability for their actions.
  • Proficient in a fast-paced environment and manages time effectively.
  • Is comfortable in all areas of the restaurant as it relates to culinary, hospitality, and Guest interaction
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