Sales Associate - Part Time - SouthPark - Charlotte, NC

Overview

Charlotte, North Carolina

WHO WE ARE

Mizzen+Main is a premium men’s brand founded in 2012, rooted in performance fabrics and tailored silhouettes. We operate across Ecommerce, Retail Stores, and Wholesale Partners with headquarters in Dallas, Texas. Our values are: we are people first, we think big, we have commitments, we act as owners, and we never settle.

ABOUT THE ROLE

Mizzen+Main is seeking a highly motivated, energetic, and customer-focused Retail Sales Associate to join our growing team. As a Sales Associate, you will serve as a brand ambassador and help deliver an exceptional shopping experience for every customer. Applicants should possess a passion for fashion, strong interpersonal skills, and a drive to meet and exceed sales goals.

A DAY IN THE LIFE

• Demonstrate in-depth knowledge of Mizzen+Main’s products, values, and brand story, and always represent the brand with professionalism and enthusiasm.
• Engage customers with a personalized, consultative sales approach — assisting with product selection, providing detailed product information, and creating a seamless checkout experience.
• Process all customer transactions accurately, including sales, returns, and exchanges, while maintaining a high level of customer satisfaction.
• Maintain a clean, organized, and visually appealing sales floor through effective merchandising, folding, hanging, and replenishment of inventory.
• Execute store operations including opening/closing procedures, stockroom organization and replenishment, and daily upkeep tasks, while always prioritizing customer service.
• Stay up to date on in-store and online promotions, events, and new product launches to provide customers with timely and relevant information.
• Support and help execute in-store events in alignment with brand expectations and presentation standards.
• Actively participate in achieving store sales goals and contribute to a positive, team-oriented environment.
• Follow all company policies and procedures, including operational and safety guidelines.
• Proactively build and expand the customer base through strategic networking, community outreach, and consistent client follow-up.

WHAT YOU’LL NEED

• Prior retail or customer service experience preferred, but not required.
• Strong communication, interpersonal, and problem-solving skills.
• A team player with a positive attitude and a passion for helping others.
• Flexibility to work varied hours including evenings, weekends, and holidays as needed.
• Dependable and punctual, with the ability to follow direction and take initiative.

PHYSICAL DEMANDS

• Able to bend, reach, and lift, carry, and move at least 40 lbs.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

Why Mizzen+Main?

At Mizzen+Main, we combine performance fabrics with modern style, and our people are dynamic. Join a company where innovation, quality, and exceptional customer experiences are at the heart of what we do. Do what you love and love what you do.

Equal Employment Opportunity

Mizzen+Main is an equal opportunity employer. We do not discriminate on the basis of any protected status under applicable law.

Voluntary Self-Identification

For government reporting purposes, we may request voluntary self-identification information. Completion is optional and will be kept confidential. This information is used to measure outreach and recruitment efforts and will not affect hiring decisions.