Retail Frame Sales Team Member

Store - CHLT-PROVIDENCE, NC. Build customer relationships while creating a framing solution for their art. Help customers shop in the store and locate what they’re looking for. Provide a safe, clean, and clutter-free environment.

• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Use the Elevated ABC Deliver approach to build relationships with all customers while creating custom framing solutions; deliver sales and production results
• Complete framing orders with a high degree of quality and on time
• Maintain the ready-made frame department and other assigned areas including SISO and Directed Replenishment
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
• Follow Standard Operating Procedures (SOPs) and Company programs
• Support shrink and safety programs
• Interact with others in an accepting and respectful manner; remain positive and respectful in difficult situations; promote commitment to the organization’s vision and values
• Participate in truck unloading and stocking processes to ensure truck standards are followed and completed within budget
• Operate cash register and perform cash handling to standards
• Acknowledge customers, help locate products, and provide solutions
• Assist with Omni-channel processes

• Basic computer skills and basic measuring skills
• Ability to operate framing equipment and a glass cutter

• Retail experience
• Experience selling products and/or services to customers

• Regular bending, lifting, carrying, reaching, and stretching
• Ability to move throughout the store
• Ability to remain standing for long periods of time
• Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment
• If you need help performing these functions of your job, please contact a supervisor to discuss reasonable accommodations

• Public retail store setting focused on customer service; climate-controlled public areas; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; frame shop contains a glass cutter and heat press; work hours include nights, weekends, and early mornings