Assistant Store Manager [Charlotte, NC]

Description

Reports To: Store Manager

Location: Charlotte, NC

Employment Type: Non-Exempt

Schedule: 40 hrs/week - 3 weekdays + Open availability Sat–Sun

The Assistant Store Manager is responsible for driving both individual and store sales, delivering an exceptional customer experience, and overseeing daily operations. This role supports employee development by leading, coaching, and helping to hold the team accountable, while also fostering a positive and collaborative work environment. Reporting directly to the Store Manager, the Assistant Store Manager works closely with other boutique teams to ensure consistency across Luxe Brands.

A key focus of this role is creating a personalized, memorable shopping experience for each Bride-to-Be—making sure she feels confident, celebrated, and supported throughout her journey. This position requires strong sales ability, excellent customer service, and sharp attention to detail. Successful candidates are self‑motivated, confident leaders with a passion for people, proven experience in building customer relationships, and a commitment to upholding Luxe Brands’ standard of excellence.

Our purpose is to create heartfelt moments and boundless inspiration — in the bridal industry and beyond. We achieve this through a family of brands designed to meet the needs of every bride, no matter style, vision, or budget.

Founded in 2008 as a woman owned business, Luxe Brands has grown from a single boutique into 16 stores across 9 states, with plans to expand our footprint over the next 18 months. Our proven concept resonates with brides wherever we operate, and we’re now embracing the opportunities and challenges of scaling a high‑growth business.

Entrepreneurial at our core, we believe great businesses are built through great people and great execution. Our team is made up of career minded, goal‑oriented individuals passionate about delivering an exceptional experience to every bride. If you’re looking for a workplace where innovation meets intention, where your ideas matter as much as your drive, and where you can help build something extraordinary, Luxe Brands could be your next home.

• Respectful: Foster respect + a friendly nature towards co-workers and clients.
• Service Minded with Attention to Detail: Exude fanatical attention to detail and consistency while striving for excellence in daily tasks.
• Trustworthy: Be an open and honest individual to our clients and team members - this helps drive sales + camaraderie.
• Hardworking: Will go above and beyond to finish any task and provide extra assistance and effort to co-workers and the company.
• Positive and Energetic: Maintains a positive attitude regardless of circumstances.
• Values Communication: Effectively interacts with clients and co-workers to reach a common goal.

At Luxe Brands, we know bridal retail is a unique and rewarding niche—and so are our hours. Unlike traditional retail, we don’t require early mornings or late nights, and we’re proud to be closed on major holidays—giving you time to recharge while big-box stores stay open.

Hourly Compensation
: $21-22/hour + Competitive bonus structure with store performance incentives

• Total potential earnings can reach up to $28-$36 an hour!
• We offer a competitive compensation package, with more details to be shared during the interview and offer process

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• Short Term Disability
• Birthdays Paid Time Off!
• 401(k)
• 401(k) Matching
• Employee Assistance Program
• Employee Discount
• Nectar Reward Subscription
• Calm Subscription
• Paid Training
• Travel Reimbursement

• Works seamlessly with team members to achieve sales goals, setting the example for teamwork and cooperation
• Goal-oriented, with a focus on delivering exceptional customer experiences
• Naturally leads, motivates, and develops a high‑performing team, fostering continuous improvement
• Holds self and others to high standards, with a strong belief in “inspect what you expect”
• Anticipates needs, identifies opportunities, and maintains impeccable accuracy in all aspects of the role
• Consistently…