Assistant Store Manager - Charlotte Outlet

At Portland Leather Goods every employee will tell you their absolute favorite thing about working here is THE PEOPLE. We care about the character and kindness of the people we hire, in addition to their specialized skills and experience. That means if you’re wanting to apply to help look after our amazing customers and team, we’re going to need to know about YOU.As

our Retail Assistant Store Manager, you will be our Store Managers go to person! You will help forge lasting memories with our customers, support the retail team on a day to day basis, and assist with all store operations. Our ideal candidate will have an innate optimistic outlook and know how to encourage and foster a positive work environment through managing and supporting each team member according to their unique needs and strengths!

This position requires the ability to work up to 40 hours per week. Candidates must have weekend availability and be flexible to work overtime as needed to meet the business demands at our location in Charlotte Premium Outlets. If this sounds like the perfect job for you, tell us why in your cover letter.

Responsibilities and Duties Lead by example in providing exemplary customer service

Assist in organizing, planning and implementing strategy for the retail operation to run smoothly

Coordinate store day to day operations

Ensure store schedules and objectives are met by employees

Have comprehensive understanding of company goals and growth

Proactively work to improve the retail operation and build upon current systems

Calmly communicate in stressful situations and provide guidance to staff

Be capable of having difficult conversations in order to maintain a healthy space for both staff and customers

Foster a work environment of positivity and inclusivity

Update store displays based on season and inventory needs

Effectively communicate store needs to the Store Manager Support the Store Manager in hiring, mentoring, and retaining retail staff

Coordinate and execute events, sales, and promotions

High school diploma or higher

Availability to work up to 40 hours per week, with weekend availability and flexibility to work overtime as needed to meet business demands

Minimum of 3 years' experience in retail, store operations, and customer experience

Minimum 2 years experience in a retail managerial role Possesses a true passion for customer success

Familiarity with POS systems and the ability to learn new systems, Shopify experience is a plus!

Excellent leadership and motivational skills; must excel at providing direction

Excellent communication, organizational, leadership, and time/project management skills

Flexibility in scheduling to meet customer needs with a short turnaround

Ability to move merchandise with appropriate equipment to and from backroom and sales floor

Ability to place and arrange items on all shelves and racks

Ability to climb and descend ladders while carrying merchandise

Ability to lift 30 pounds or more with assistance

Ability to be on your feet for a minimum of 8 hours per shift and to continuously move around all areas of the store

Ability to stand, walk, kneel, or balance for a duration of time Ability to read and comprehend instructions, reports, and information on computer/register screens as well as input information into computer

The work environment and physical demands described here are representative of those that an employee will encounter while performing the essential functions of this job. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of their position, absent undue hardship.

What we can offer you!

Comprehensive Health Coverage
- Medical, Dental, and Vision Insurance to keep you and your family covered
401k with…