Sales & Marketing Intern

It's a great time to join AAA The Auto Club Group!

Job Type: Full time

Exempt/Non Exempt:
Hourly

The ACG Internship Program aims to provide a rich, relevant, and rewarding experience for college students. Interns will have weekly touch-bases with the Internship Team and meet virtually with executives from around the organization. The goal of the program is to provide interns the opportunity to connect, network, and grow as they work on department-specific projects and is designed to enhance the skills and abilities of young professionals as well as to identify and attract future talent for our organization.

In this position on the AAA North Carolina Central Sales team, you will:

• Work on a team supporting the sales of a wide variety of products and types of services
• Provide support to members, customers, and staff in an assigned branch location(s)
• Assist in increasing Membership acquisition and process improvement
• Receive ongoing development and exposure to several business lines and departments to broaden your knowledge of ACG and our related industries

ACG is seeking an outgoing, motivated student to join our North Carolina Central Branch sales team as an AAA Sales and Marketing Intern. In this position, you will have the opportunity to:

• Participate in local branch marketing campaigns and community outreach
• Analyze and participate in the creation of sales initiatives, promotions, and special events supporting our Banking, Insurance, and Travel business
• Assist Sales Leaders with developing Regional Incentives and personnel management
• Learn more about the insurance industry, and apply your knowledge to real‑world sales and service processes

Must be:

• At least a sophomore, fully enrolled in an associate or bachelor's degree program, at an accredited college/university, with a minimum 3.0 GPA
• Studying Risk Management, Insurance, Management, Business, Marketing, or related field
• Legally authorized to work in the U.S

Must have:

• Strong interpersonal skills, communication skills (oral and written), organization skills, and strong situational adaptability
• Strong analytical and critical thinking skills
• Strong problem-solving skills and attention to detail
• Experience with PC software applications (e.g., Word, Excel, PowerPoint, Access, etc.)
• High Emotional Intelligence

• Basic math calculations to accurately perform various types of transactions
• Basic marketing and sales principles

• Learn the full range ACG products, services and functions to perform the responsibilities of assigned job

• Assist internal/external client(s) in response to questions, requests and resolution of problems
• Assist and/or develop reports/presentations/recommendations for management review
• Communicate effectively with others in a work environment and with the public
• Gather data and prepare/trackreports
• Initiate conversation and provide good customer service to internal and/or external customers
• Work independently and in teams

• Ability to learn and adapt to corporate cultures and processes and provide own relevant and effective experience and best practices
• Proficiency with CRM software
• Familiar with KPI Analysis
• Experience in the service and/or sales industries

The Auto Club Group will provide compensation of $18.50/hour for 40 hours/week. The interns will be expected to report during the hours of 9:00am - 6:00pm (ET) Monday through Friday for the duration of the program's twelve (12) weeks. Our summer internship runs from May 18th through August 7th, 2026.

Works in a temperature-controlled office environment. This position is in-office at AAA - Charlotte (WT Harris, University City) Branch for daily operations. There will be occasional travel for various meetings, collaborative activities, marketing events, and/or team building activities specified by your leadership team.

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every…