Territory Manager

Job Summary

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world’s most critical water challenges. Xylem invites passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Territory Manager (Municipal wastewater) is responsible for growth of the Northeast Regional Sales for Municipal Wastewater (Envirex & Davco). The role will be responsible and work to achieve long‑term growth and expand into new markets, with a particular focus on the wastewater treatment sector. This role involves developing and implementing sales strategies, managing key client relationships, and ensuring the successful execution of initiatives that drive adoption of advanced treatment solutions.

The territory manager works alongside the applications team, while providing strategic guidance to meet and exceed sales targets. Success in this position requires strong leadership skills, excellent communication abilities, and a deep understanding of both municipal sales processes and environmental treatment technologies. The role covers the Northeast US territory.

• Develop and implement sales strategies to achieve company’s sales target
• Monitor and analyze market trends and competitors’ activities
• Collaborate with other departments to ensure smooth sales process and customer satisfaction
• Manage CRM pipeline and use as a daily sales tool to manage region & channel partner performance
• Review and improve sales processes and policies to increase efficiency and effectiveness
• Understand and stay updated on company’s products and services
• Provide technical support and advice to sales team and customers
• Conduct product presentations and demonstrations to potential clients
• Participate in trade shows, conferences, and other industry events to showcase company’s products and services
• Understanding of Wastewater Treatment equipment, specific to the Clarification and Biological product lines
• Build and maintain strong relationships with Northeast region channel partners and key clients (engineers, owners, contractors)
• Identify and pursue new business opportunities with existing clients
• Conduct regular meetings with clients to understand their needs and provide solutions
• Address any customer concerns or issues in a timely and effective manner
• Prepare and manage sales budgets and forecasts
• Monitor and report on sales performance and provide recommendations for improvement
• Ensure sales team meets or exceeds sales targets and objectives
• Identify and implement cost‑saving measures to optimize sales operations
• Foster a positive and collaborative work environment within the sales team
• Communicate effectively with other departments to ensure alignment and cooperation
• Provide regular updates and reports to upper management on sales activities and results
• Collaborate with marketing team to develop effective sales strategies and materials
• Stay updated on industry trends, developments, and best practices
• Attend relevant training and conferences to enhance skills and knowledge
• Actively seek opportunities for personal and professional growth
• Mentor and coach sales team members to help them reach their full potential
• Strategic decision‑making: assess complex situations, consider long‑term implications, and make decisions that align with the organization’s vision and goals
• Effective communication: articulate vision, expectations, and feedback in a way that motivates and engages team members, while actively listening and opening to input from all levels
• Fostering team growth: invest in development of team members, mentor, provide opportunities for professional growth, and create an environment that encourages continuous learning

• Bachelor’s in Science or related field, with 5+ years experience (at least 2 years in a related role)
• 8+ years’ sales or sales‑related experience
• Knowledge of Municipal Wastewater, biological equipment and clarification…