Sr. Manager, Customer Vertical, Data Centers
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-22
Listing for:
Xylem Inc.
Full Time
position Listed on 2026-08-22
Job specializations:
-
Sales
Business Development, Sales Manager, Sales & Marketing, B2B Sales
Job Description & How to Apply Below
An ideal candidate will operate with a great deal of autonomy, with responsibility to make decisions that have significant impact on business results and strategy. They will be recognized as a SME in Xylem and demonstrate mastery of solution and value selling. They will a lead a team of segment focused efforts while working within a team of enterprise level resources to generate business results.
A keen knowledge of emerging trends in the Data Center vertical, and contribution to solution offerings are key indicators of a successful candidate.
** CORE RESPONSIBILITES**:
* Key Accounts + Segment the market and identify key accounts based on business potential + Cultivate positive and lasting relationships with key account holders + Manage critical accounts with responsibility for revenue, profit, and Voice of Customer (VOC) + Resolve complex commercial issues using advanced problem-solving skills.
* Market Analysis + Promote products + Conduct opportunity size analysis + Understand and communicate industry trends to a broader Xylem team to increase potential for sales within the Data Center industry + Work closely with the product team to build business cases necessary to support new or enhanced product solution development + Be an ambassador/SME for the Data Center vertical market within the Water Solutions and Services (WSS) segment + Coordinate segment level business activities with enterprise level Xylem colleagues
* Strategic Leadership + Define and execute Xylem’s overall approach to the Data Center vertical market + Drive growth through differentiated product and service offerings + Direct and coordinate efforts with a team of Vertical Market Leads and Business Developers + Lead vertical specific go to market strategies, including value propositions, messaging, and market campaigns aligned with Data Center customer needs
* Performance & Growth + Drive sales pipeline development by partnering with sales and marketing resources to identify, prioritize, and advance qualified opportunities across regions + Increase share of wallet per customer within the vertical + Own the “virtual P&L” for the vertical, including accountability for segment KPI’s
* North American Focus, International Responsibility + Operate with a focus on the North American market, while identifying potential international opportunities and promoting appropriately + Carry the offer for expansion of our water treatment products and services forward + Interface, collaborate, and support international colleagues
** KEY COMPETENCIES**:
* Responsible for Xylem's overall approach to the market and will drive growth by carefully and selectively pursuing actions to differentiate Xylem's product and service offers to the market
* Provide vertical market leadership to commercial team; identifies and resolves most complex problems and applies problem-solving skills to deal with most situations
* Creates market campaigns designed to increase awareness of Xylem solutions and services among internal and external users, influencers, and specifiers
* Provides insights and suggestions to the M & A (mergers and acquisitions) team as necessary
* Translates industry drivers into actionable market and sales initiatives designed to increase sales into the relevant vertical market
* Growth in sales and EBITDA for the relevant vertical market
* Growth in rate of success for pursuit of opportunities in vertical market
* Increased vertical market sales penetration, measured both by penetration into number of customers, as well as by increased share of wallet captured per customer in the vertical market
* Owner of "virtual P&L" of vertical market, (KPI's for role include…
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