Entry Level} Inside Sales Representative - Charlotte, NC
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-29
Listing for:
Giti Tire USA Ltd.
Full Time
position Listed on 2026-08-29
Job specializations:
-
Sales
Inside Sales, Sales Associate/Assistant, Sales Representative, Sales Development Rep/SDR
Job Description & How to Apply Below
{ Entry Level} Inside Sales Representative - Charlotte, NC
Full Time Charlotte, NC, US
30+ days ago Requisition
Charlotte, NC Office Full-Time - 100 % Work On-Site Basic FunctionThe Inside Sales Representative (ISR) supports customers and the sales organization by providing high-quality service, accurate order processing, and timely sales support. This role handles inbound and outbound communication, prepares quotes, assists with product information, and ensures a positive customer experience while supporting revenue growth.
Key Responsibilities Customer Service & Sales Support- Respond to inbound calls, emails, and online inquiries
- Provide customers with product, pricing, and availability information
- Process orders, returns, replacements, and account updates
- Troubleshoot basic order or service issues and follow standard workflows
- Maintain accurate documentation in CRM and internal systems
- E-Commence
- Prepare quotes within established pricing guidelines
- Conduct routine outbound follow-ups on quotes and open orders
- Identify upsell and cross-sell opportunities
- Support field sales teams with documentation, samples, and scheduling
- Maintain strong product knowledge to guide customers effectively
- Manage high-volume daily customer communication
- Complete 5–15 quotes per day depending on complexity
- Process 20–40 orders or service tickets per day
- Maintain consistent follow-up on assigned quotes and customer needs
- Perform other related duties as assigned
- Accurate and timely order entry
- Consistent quote turnaround and follow-up
- High customer satisfaction scores
- Strong collaboration with internal and field sales teams
Budget
Computer Skills
Conflict Management
Customer Service
Decision Making
Problem Solving
Product Expertise
Project Management
Results Driven
Sales Goal
Business Acumen
Sales Skills
Self-Development
Strategic Thought
Technical Skills
Education / TrainingThis position requires a high school diploma.
Qualification/Experience- 1–3 years of inside sales, customer service, or order management experience
- Strong communication, organization, and multitasking skills
- Ability to work effectively in a fast-paced environment
- Knowable working with ERP systems for order processing, inventory tracking, and customer account management a plus. Proficiency in CRM/ERP systems
- Basic knowledge:
Microsoft Word:
Office, Excel, PowerPoint, Outlook skills, including OMS, and MPS (Data analysis for sales reporting).
Position Requirements
Less than 1 Year
work experience
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