Region Online Sales Manager

D.R. Horton, Inc., the largest home builder in the U.S.,was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for home buyers through its mortgage and title subsidiaries.

Please visit our website atwww.drhorton.comfor more information.

D.R. Horton, Inc.is currently looking for a Region Online Sales Manager. The right candidate will will oversee the region's Online Sales Concierges (OSCs) and provide training, motivation and support. Responsible for compliance and following region/division procedures. Specialize in the process of Customer Relationship Management (CRM) & converting online leads to onsite traffic/sales.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Manage OSCs that support the divisions in the region

Support the Division Vice President of Sales and Sales Managers with hiring, training and managing day-to-day operations of the OSC Team

Oversee and direct the workflow of the OSC Team

Develop new lead generation capabilities to increase OSC leads

Educate OSC Team members in available communities, product, amenities and other features

Ensure team members have current knowledge of all internal policies and procedures

Create, update and roll out OSC processes

Exercise proper qualification skills to identify genuine leads that have the potential to become genuine sales opportunities

Convert qualified leads into office appointments with onsite Sales Representatives

Provide weekly reports to region management regarding online traffic and scheduled appointments

Manage additional reporting, analytics and insight on performance

Shop division OSCs to evaluate performance

Participate in region/division marketing meetings to maintain current knowledge of potential and future sales opportunities

Maintain up-to-date knowledge with trends in the homebuilding industry

Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company

Ability to travel

Supervises 2 or more employees

Associate degree from a two-year college or technical school

Five years of related experience and/or training

Strong customer service skills

Possess exceptional interpersonal, written and verbal communication skills

Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications

Proficiency with MS Office and email

Ability to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral vision

The noise level is generally moderate

Licensing requirements vary by state

Ability to multi-task and attention to detail

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

Medical, Dental and Vision 401(K) Employee Stock Purchase Plan Flex Spending Accounts Life & Disability Insurance Vacation, Sick, Personal Time and Company Holidays Multiple Voluntary and Company provided Benefits/*/

Build YOUR future with D.R. Horton, America's Builder. /#We Build People Too /*

Job:
* Sales

Organization:
* Home Builder

Title:

Region Online Sales Manager

Location:

North Carolina-Charlotte

Requisition