General Manager - Indian Trail

Job Details

Job Location:

1305-Indian Trail - Charlotte, NC 28079

Build a high-energy sales culture, drive membership growth, and help more people take the first step toward healthier lives.

Fitness Connection is looking for a General Manager to lead one club location and deliver a high-impact, member-first experience. This role drives results across sales, operations, and team performance while building a culture where people feel welcome and challenged to grow.

You will partner with the Area Manager to develop talent, drive performance, and bring our mission to life - inspiring the people we serve to build healthier lives through value-rich experiences. This is a hands‑on leadership role balancing performance expectations with people‑first leadership.

• Members feel welcome, supported, and motivated to come back.
• Teams are engaged, developed, and delivering results.
• The club meets or exceeds sales and performance goals.
• Leaders operate with accountability, ownership, and integrity.
• The environment reflects both high standards and genuine care.

$60,000 - $75,000 annually, based on experience and qualifications

Monthly bonus opportunity tied to club performance, including but not limited to:

• Membership sales and revenue growth.
• Member satisfaction.
• Target bonus potential: $12,000 to $15,000 annually, with top performers having the potential to exceed targets.

$72,000 to $90,000 or more

• Medical, dental, and vision insurance
• Paid time off and holidays
• Complimentary gym membership
• Employee discounts on services and programs
• Career growth and advancement opportunities within a growing organization

Drive Revenue & Performance

• Lead from the front by consistently achieving personal sales targets while modeling the confidence, follow-through, and member-first energy expected from every sales leader.
• Lead overall club performance across sales, operations and member experience, ensuring the club consistently delivers value members can feel.
• Own revenue, payroll, and performance metrics and take decisive action to improve results.
• Identify gaps and implement solutions to increase sales and member satisfaction.
• Develop strong, accountable leaders to deliver results and engagement.
• Create an inclusive, high-energy culture where teammates take pride in delivering great service.
• Communicate to drive alignment on clear goals and accountability.

• Drive daily operations to maintain a clean, safe, and welcoming environment.
• Ensure consistent execution of standards and programs that elevate member experience and club performance.
• Lead with integrity, consistency, and accountability.
• Uphold company standards, make transparent decisions, and follow through on commitments to both members and teammates.

This role requires a flexible schedule aligned to club needs, including early mornings, evenings, weekends, and some holidays.

• Schedules are planned in advance where possible
• Focus is on leadership presence during key business hours
• Some clubs are open 24 hours - success comes from building a strong team.

Fitness Connection is a full-service, all-inclusive health club built for real people chasing real results. We deliver a high-value experience with premium-level amenities without the exclusivity. We create spaces where members can show up, put in the work, and see real results.

Fitness Connection is committed to equal opportunity for all applicants and teammates. The company will provide reasonable accommodations for known physical or mental…