Sales Support & Operations Coord

Job Summary

We are seeking a Sales Support & Operations Coordinator for a direct hire opportunity in Charlotte, NC. This role is ideal for a highly organized, detail-oriented professional who enjoys supporting a sales team, improving processes, preparing customer‑facing materials, and keeping important follow‑up moving forward.

The Sales Support & Operations Coordinator will work closely with sales representatives and company leadership in a growing, entrepreneurial environment. This is a great opportunity for someone early in their career who wants exposure to sales operations, reporting, customer activity, order tracking, and leadership‑level communication.

This position offers the chance to be a key behind‑the‑scenes contributor who helps the sales organization operate with confidence and consistency. The team values initiative, accuracy, follow‑through, and a proactive approach. Candidates who enjoy positive teamwork, supportive leadership, and being trusted to keep priorities organized will find this role especially rewarding.

• Support the sales team by organizing customer activity, meeting preparation, follow‑up items, account details, and sales priorities.
• Prepare materials for customer calls and meetings, including account summaries, sales history, order activity, product information, agendas, talking points, and follow‑up documents.
• Create and maintain sales reports, dashboards, trackers, spreadsheets, and account summaries to help leadership monitor trends, opportunities, and performance.
• Build and update polished PowerPoint presentations for customer meetings, internal reviews, business discussions, and leadership presentations.
• Monitor customer orders, maintain visibility into order status and timing, and coordinate with internal teams to help resolve questions or potential issues.
• Track commitments, action items, and customer follow‑up to ensure details are documented, communicated, and completed.

• Salary range: $45,000 to $55,000 per year.
• Direct hire opportunity.
• Schedule:
  
  Monday through Friday, 8:30 AM to 5:00 PM.
• Work arrangement: 100 percent onsite in Charlotte, NC.
• For temporary assignments lasting 13 weeks or longer, Apple One is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

• Support sales representatives and leadership with customer meeting preparation, account organization, follow‑up tracking, and sales materials.
• Prepare sales reports, spreadsheets, dashboards, trackers, and presentations that make sales data clear and actionable.
• Monitor customer orders, order status, timing, changes, and potential issues while coordinating updates with internal teams.
• Maintain accurate customer, prospect, product, pricing, order, and sales support information.
• 1 to 2 years of experience in sales support, sales operations, account coordination, customer support, project coordination, or a similar role.
• Strong Excel or spreadsheet skills with the ability to organize, analyze, track, and present data clearly.
• Experience creating professional PowerPoint presentations and customer‑facing materials.
• Strong attention to detail, accuracy, organization, and follow‑through.
• Ability to manage multiple priorities, deadlines, customer requests, and moving pieces in a fast‑paced environment.
• Strong written and verbal communication skills.
• Comfort working with sales data, reporting, order information, and customer account details.
• Proactive mindset with the ability to anticipate needs, ask questions, and keep next steps moving.
• Ability to work effectively in a growing company where processes continue to evolve.

• Experience working with consumer products,…