Sales Support

Job Title:
Account Coordinator
- Sales Support

Location:
Charlotte NC (Onsite)

Duration: 2-3 Months contract to begin with..

Pay rate:

- $20/hour

Schedule:
First Shift

Our client is seeking an Account Coordinator to support their business sales professionals by managing and expediting complex orders, contracts, and quality control activities. This role plays a critical part in ensuring order accuracy, commission eligibility, and smooth execution throughout the end-to-end sales and ordering process.

• Serve as a primary point of contact for the client's sales professionals, supporting inbound requests related to complex orders
• Configure, process, and ratify orders in , ensuring completeness, accuracy, and commission eligibility
• Provide pre- and post-sale monitoring, escalation, and resolution support for orders and contracts
• Identify defective or incomplete opportunities and partner with internal teams to develop and execute resolution plans

• Maintain high quality standards with minimal order rejects following training
• Manage assigned cases, which are routinely reviewed and graded for quality and accuracy
• Balance availability and productivity metrics, including time in active vs. auxiliary states

• Experience supporting B2B sales teams in a coordination, sales support, or operations role
• High attention to detail with the ability to manage complex, multi-step processes
• Comfort working in Salesforce or similar CRM systems (Salesforce preferred)
• Adaptability in a metric-driven environment

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