Sales Development Representative

We are a growing Managed IT Services Provider helping local businesses with IT support, Microsoft 365, cybersecurity, backup, networking, Wi‑Fi, VoIP, cameras, and access control.

We are seeking a reliable, outgoing Sales Development Representative (SDR) to generate new business opportunities and schedule qualified meetings for our owner/technical lead.

• Research and contact local businesses by phone, email, Linked In, and occasional in-person visits.
• Identify business owners, office managers, operations managers, and IT decision‑makers.
• Introduce our services and uncover basic IT needs or frustrations.
• Schedule 20–30 minute discovery meetings on the owner’s calendar.
• Confirm meetings and follow up to reduce no-shows.
• Log all prospect activity, notes, and follow-up tasks in the CRM.
• Attend a brief weekly sales and pipeline review.

• Consistent attendance and same-day CRM updates.
• 50+ prospecting touches per week.
• At least two qualified meetings booked and held per week after ramp-up.

A qualified meeting includes an actual decision‑maker at a local business that fits our target profile and has a potential managed IT or technology‑project need.

• Comfortable making outbound calls and speaking with business owners.
• Strong communication, organization, and follow-through.
• Comfortable with rejection and persistent follow‑up.
• Familiar with email, calendars, CRM tools, Linked In, and basic spreadsheets.
• B2B sales, appointment setting, staffing, telecom, insurance, commercial services, or MSP experience is a plus.
• Reliable transportation, valid license, and current personal auto insurance if field visits are assigned.