Head of Account Management Americas

Join our Commercial Organization as Head of Account Management Americas

In this leadership position, you will drive the execution of our global commercial strategy, strengthen relationships with key biopharma customers, and lead a high-performing sales organization through a dynamic market environment. Join Our Commercial Leadership Team Based in North America, you will work closely with Global Strategic Account Management, Marketing, Business Units and regional leaders to accelerate commercial success and deliver value to our customers.

If you are passionate about leading teams, winning new business and building long‑term partnerships, we look forward to shaping the future together with you.

• Implement the global commercial strategy within the region and ensure alignment with global sales priorities and Business Units’ initiatives to achieve regional revenue targets and market share growth
• Lead the regional sales organization through ongoing structural and process changes, ensuring clear communication, smooth transitions, and effective alignment with central SAM, Marketing and Business Units while maintaining focus on customer impact and performance
• Lead complex high‑value negotiations and strategic customer engagements across key biopharma accounts and partnerships to secure pipeline conversion and market positioning outcomes
• Build and maintain strong relationships with customers, partnering with Business Units Technical Sales to jointly drive account plans and long‑term partnerships
• Steer the regional sales pipeline, ensuring rigorous opportunity qualification, forecasting, and timely progression of commercial activities to secure forecast accuracy, opportunity conversion and accelerate deal velocity
• Collaborate closely with Business Units for technical expertise and with Marketing, Service, and Operations to serve and anticipate customer needs effectively and deliver value to customers
• Provide structured feedback on market trends, competitor activity, and customer needs to inform global sales and Business Units’ strategies
• Integrate local legal entity governance, contract approval frameworks, and intercompany alignment mechanisms to ensure governance & risk integrity
• Oversee regional risk management, regulatory compliance, and mitigation of legal and operational exposure across North America to protect governance & risk integrity

• Master’s degree in a relevant field, MBA preferred
• 10+ years in commercial leadership in Life Sciences, with deep knowledge of regional market dynamics in the industry
• Proven hunter mindset with a track record of identifying, developing, and winning new business
• Strong data‑driven sales leadership based on CRM discipline, forecasting accuracy, pipeline analytics, and KPI sales steering
• Proven success leading sales teams through organizational and process change
• Expertise in solution and value‑based selling within complex customer environments
• Excellent stakeholder management and collaboration skills in a matrix setup, including SAM and Business Units
• Effective communicator and negotiator at senior customer and internal levels
• Willing to travel >50% as this role is heavily focused on external customer
• Identification with our core values:
  Sustainability, Openness, Enjoyment

• Personal and Professional Development:
  Mentoring, leadership programs, internal seminar offerings
• Worklife Balance:
  Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
• Making an Impact Right from the Start:
  Comprehensive onboarding, including a virtual online platform
• Welcoming Culture:
  Mutual support, team spirit and international collaboration; communities on numerous topics such as…