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Technical Account Manager Uptime; Hybrid

Job in Charlotte, Mecklenburg County, North Carolina, 28201, USA
Listing for: Luxer One
Full Time position
Listed on 2026-10-01
Job specializations:
  • Sales
  • IT/Tech
Job Description & How to Apply Below
Position: Technical Account Manager – Growth & Uptime (Hybrid)

Luxer One in Charlotte, NC is seeking a Technical Account Manager to own the technical relationship and system health for all assigned accounts, ensuring customers maximize value from the Luxer One platform. You will lead onboarding, monitor uptime, troubleshoot, and escalate to Engineering or Product when needed.

You will identify upsell opportunities, support expansion proposals with Account Executives, maintain CRM and technical documentation, and collaborate across teams to uphold SLA

We would love to welcome a new Technical Account Manager – Growth & Uptime (Hybrid) to our team in Charlotte, NC, United States.

This is a strong position to take on the Technical Account Manager – Growth & Uptime (Hybrid) role at Luxer One.

As a Technical Account Manager – Growth & Uptime (Hybrid), you will play an important part at Luxer One in Charlotte, NC, United States.

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