Inside Sales Engineer Institutional

Charlotte, North Carolina, United States

4300 Golf Acres Drive, Charlotte , North Carolina 28208 , United States

Inside Sales Engineer - Commercial HVAC Products | Carrier Enterprise– INST

Company

Description:

Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We operate primarily in the B2B environment, selling our products through licensed HVAC dealers and contractors. These dealers are independent companies that sell, deliver, and service Carrier, Bryant & Payne products to residences and businesses in their respective markets.

With over 200+ locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada, we are well-positioned to meet our customers' HVAC/R needs.

The Inside Sales Engineer will provide customer sales and support for Commercial contractor sales of HVAC equipment and HVAC parts, and supplies . This role is an exciting opportunity for a self-driven individual who will be responsible for working collaboratively with the commercial sales team as a technical advisor and product advocate. The successful candidate will be responsible for configuring, pricing, and quoting technical and financial solutions that position CE as a viable solution for the customer and marketplace.

This position is eligible for performance-based bonuses and incentives.

Responsibilities

• Respond to new business opportunities from Account and Sales Managers and create competitive quotes for commercial sales accounts
• Quotes include rooftop units, commercial split systems, water source heat pumps, VRF systems, and more
• Add on relevant accessories to anticipate customer needs and increase sales and lines per invoice
• Assist Account Managers and Sales Managers with account development and introduce new products to Engineers and Mechanical Contractors
• Complete bids, submittals, and take-offs based on plan reviews and detailed specifications for commercial projects
• Follow up on all quotes, bids, and submittals through the sales cycle to finalize deals
• Engage with customers, manufacturers, and internal sales teams through phone and email correspondence
• Provide training and support to Commercial dealers to enhance product knowledge and sales capabilities
• Address customer concerns while maintaining alignment with company mission, values, and financial objectives
• Recognize and communicate customer needs and market opportunities to support business expansion and future revenue
• Travel with the Sales Team as needed for client presentations and trade show participation

Required Skills and Competencies

• Advanced skills in Microsoft Office applications and CRM/Database tools; ability to read and interpret architectural, mechanical, and electrical blueprints
• Comprehensive understanding of electrical and mechanical control systems with expert-level product knowledge and applications
• Strong verbal and written communication abilities with excellent organizational skills to manage multiple stakeholders and priorities
• Proven ability to manage multiple tasks simultaneously in a fast-paced environment while maintaining attention to detail and accuracy
• Strong analytical skills with the ability to identify issues, develop solutions, and make informed recommendations; experience working with contractors is highly desired

Educational and Experience Requirements:

• 3-5+ years of commercial HVAC engineering or applications experience, or equivalent technical knowledge of HVAC systems
• Bachelor's Degree in Engineering or Technical Field, or equivalent successful experience in a similar technical role
• Excellent interpersonal and communication skills with ability to interact professionally with diverse stakeholders
• Ability to work effectively in a remote environment with strong self-management and organizational capabilities

• Health Insurance
• Health Savings Account
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holiday's
• 401(k) Plan with Employer Match
• Employee Discount Program

Equal Opportunity Statement:

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain,…