Surveillance Investigator

Location

Charlotte, NC Area

Surveillance Investigator – Full Time

Covent Bridge Group is growing—and we’re looking for experienced investigators to join our elite surveillance team. In this role, you’ll conduct discreet, vehicle‑based field investigations to help uncover insurance fraud and deliver trusted results to our clients. As a leader in the fraud investigation industry, Covent Bridge offers the opportunity to work remotely with flexible scheduling, advanced tools, and the support of a nationwide team.

• Case Prep:
  Use social media and database tools to conduct initial research and gather intel on subjects.
• Surveillance in the Field:
  Carry out discreet, mobile and stationary surveillance—track movements and capture high‑quality video evidence.
• Reporting:
  Write thorough, court‑ready reports that clearly document key activities and findings.
• Evidence Submission:
  Wrap up each day by uploading reports and video footage from your personal laptop.
• Team
  
  Collaboration:
  
  Stay connected with your field supervisor for ongoing support, guidance, and mentorship.

• PI License:
  Must currently hold—or be eligible to obtain—Private Investigator licenses in North Carolina.
• Driver's License:
  Active driver's license that is not currently suspended or revoked.
• Personal Vehicle: A well‑maintained vehicle that is always reliable (preferably with tinted windows). Proof of auto insurance coverage is required.
• Travel Expectations:
  While we aim to keep assignments within a reasonable drive of your residence, occasional further travel and overnight stays (covered by the company) may be required.
• Technology: A reliable laptop, cell phone, and internet service are needed for communication and administrative tasks.
• Required Skills:
  
  Strong computer & internet proficiency. Excellent communication, verbal & writing skills. Possess or is willing to purchase covert camera, digital video camera with uploading capabilities, and laptop computer with Windows Operating System with access to Microsoft Word.

• Conduct Fixed and Mobile Video Surveillance:
  Capture high‑quality video footage of subjects to assist in case investigations.
• Gather Evidence:
  Obtain videotaped documentation, photos, and audio recordings as part of thorough surveillance.
• Background and Activity Checks:
  Perform courthouse research, background checks, and monitor subject activities to build robust case reports.
• Investigative Reporting:
  Draft clear, concise, and detailed investigative reports summarizing findings and evidence.
• Evidence Management:
  Upload all video, photographic, and audio evidence into the case management system in a timely and organized manner.
• Drive Safely and Responsibly:
  Remain alert and practice safe driving while traveling to and from investigation sites.

• Most surveillance cases start at 6:00 AM. End time can vary depending on activity.
• Weekends/holidays are common workdays as claimants are more likely to be active.
• This is an independent role often requiring long hours alone in your vehicle, regardless of weather conditions.
• Must remain alert with no external distractions, ready to use videography equipment to document subjects.

• Competitive Pay.
• Monthly vehicle allowance.
• Company fuel card.
• Company‑issued cell phone.
• Monthly internet stipend.
• Travel & report writing compensation.
• Fast, hassle‑free expense reimbursements (minimal out‑of‑pocket costs).
• Medical, dental, and vision insurance.
• Employer‑paid life insurance, short‑term & long‑term disability.
• Company‑matching 401(k).
• Paid time off.
• Company‑paid investigator licensing fees.
• Ongoing paid training and advancement opportunities.

Covent Bridge Group is the global leader in full‑service investigations providing:
Surveillance, SIU and Compliance, Claims Investigation, Counter‑Fraud Programs, Desktop Investigations, Social Media, Record Retrieval, Canvasses and Vendor Management programs. The company provides top tier data privacy and security practices, deploys robust case management technology customized to clients’ needs and delivers worldwide coverage via its 1000 employees and…