Investigator, Security, Information Security

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you someone who thrives on uncovering the truth and ensuring justice in the workplace? At Spectrum, we’re seeking a determined and detail-oriented Investigator I to join our team. This role isn’t just about solving cases—it's about upholding integrity and protecting our valued workforce. If you’re looking to make a difference and have a keen eye for detail, this could be your next role.

As an Investigator I at Spectrum, your work directly contributes to creating a safe and trustworthy environment for our employees and customers. By diligently investigating instances of theft, misconduct, and workplace violations, you ensure compliance with local, state, and federal regulations, safeguarding Spectrum’s reputation and reinforcing our dedication to ethical practices. Your ability to conduct thorough research and document comprehensive reports helps us maintain transparency and fairness, aligning with our mission to deliver exceptional service, and fostering a culture of trust and respect.

• Investigate instances of theft and workplace violations, contributing to a secure and compliant workforce.
• Collaborate with Investigator II on complex cases and provide workplace support for Human Resources, Audit, and Legal teams.
• Conduct on-site security risk assessments, evaluate risks using crime-related data, and present insightful recommendations to business units.
• Represent Corporate Physical Security committees, offering expert guidance on security matters.
• Facilitate engaging security training sessions for employees, aligning with company policies and quality standards.
• Prepare detailed investigative reports for internal and external stakeholders, including Human Resources and law enforcement.

• Flexibility to adjust working hours beyond the regular schedule, sometimes with minimal notice, to meet the demands of the role.

• Education – Bachelor’s degree or equivalent experience.
• Experience
• 5+ years of experience in investigative environments involving research, writing, and analysis.
• Take initiative and handle various tasks simultaneously while working efficiently, effectively, and independently under minimal supervision.
• Adapt to respond to urgent issues, situational needs, and workload requirements.
• Understand the criminal justice system, court proceedings, and private security regulations.
• Utilize effective interpersonal, organizational, and communication skills to engage with all levels of people, both inside and outside the company.
• Be proficient in Microsoft Outlook, Word, Excel, and PowerPoint applications.
• Maintain accuracy and attention to detail.
• Comprehend incident reporting and case management processes.
• Know evidence handling and case building for prosecution.
• Apply knowledge of interview techniques.
• Work within the laws/statutes and employment laws impacting methods used in successful investigations.
• Pursue professional development opportunities, including internal and external training and professional association membership, and share information gained with co-workers.
• Speak comfortably to large groups to provide security-related training.

• Skills
• Knowledge of Federal, state or local regulations relevant to the company, i.e., PCI, CPNI, SOX, HIPAA, and data privacy affecting theft of cable service.
• Bilingual.
• Education
• PCI, CFE, CPP, or similar certification.

Here, our employees don’t just have jobs, they’re building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well‑being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.