Security Site Coordinator

Security Site Coordinator

Charlotte, NC 28105

Salary Range $62,000.00 - $65,000.00 Salary/year Category Corporate

Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con (ICS) provides custom client solutions tailored to quality with the flexibility to operate in highly complex environments. The firm specializes in providing tailored services to clients whose needs exceed the sophistication and expertise of traditional guard firms.

Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.

Inter-Con is Everywhere Security Matters.

Job Summary:

Provides day-to-day supervision of security and fire personnel at assigned site(s) and may travel between locations as necessary. Serves as a mentor to security supervisors and officers while ensuring the effective delivery of security and fire protection services.

Essential Duties And Responsibilities

• Ensures compliance with client requirements, site-specific Standard Operating Procedures (SOPs), Inter-Con policies and procedures, and all applicable regulations.
• Carries out all responsibilities in an honest, ethical, and professional manner.
• Evaluates risks and ensures adequate staffing and coverage for assigned site(s), including compliance with post orders, regulatory requirements, and client expectations.
• Advises management of emergency situations and ensures personnel respond appropriately and in accordance with established procedures.
• Researches and recommends best practices, process improvements, and operational initiatives; ensures company policies and procedures are implemented and followed.
• Interfaces with client management to discuss security and fire services, identify areas of concern, provide recommendations, and implement corrective actions. Supports theft prevention and loss prevention initiatives and tracks related activities through completion.
• Assists in the selection, onboarding, development, and retention of personnel in compliance with applicable laws and regulations.
• Provides emergency response guidance to management and ensures security personnel respond appropriately to incidents and emergencies.
• Ensures security staffing schedules are developed and maintained to meet contractual and operational requirements.
• Ensures personnel are properly trained and qualified to perform assigned duties.
• Coordinates with regional and corporate security leadership regarding operational progress, ongoing issues, and the consistent application of policies and procedures.
• Conducts quarterly and annual reviews utilizing established compliance and quality assurance processes. Maintains corrective action plans and recommendations.
• Conducts annual site vulnerability assessments and provides recommendations regarding operations, policies, procedures, and technology applications.
• Ensures accurate billing and invoicing for security services and conducts periodic audits to verify compliance.
• Monitors compliance with regulatory, safety, and fire protection requirements.
• Develops, maintains, and coordinates effective communication with local emergency responders and public safety agencies.
• Ensures the consistent administration of client service agreements, company policies, and applicable labor agreements.
• Maintains records and documentation in accordance with company record retention policies and client requirements.
• Maintains confidentiality and exercises discretion regarding sensitive information.
• Performs multiple functions simultaneously while effectively prioritizing assignments and operational demands.
• Recommends improvements to workflows, reporting procedures, operational efficiencies, and cost-saving initiatives.
• Organizes workload to ensure effective implementation of responsibilities and projects.
• Responds to site emergencies and…