Security Officer Associate

Description

Security Associate

This position performs security duties that protect persons and property at the BGEA-Charlotte facilities. The role does not exceed 1000 hours of work per year.

• Screen pedestrian and vehicular traffic to confirm authorized entry.
• Assist with medical emergencies involving sick or injured persons.
• Operate security systems and equipment, including card access, fire and burglar alarms, CCTV, and BGEA vehicles.
• Use appropriate judgment and discretion when handling disruptive individuals and situations in a courteous, professional manner.
• Report damage to ministry or employee property and conduct investigations regarding the same.
• Document incoming emergency calls during non‑business hours and distribute information accordingly.
• In case of emergency, follow call‑in procedures for BGEA management and staff.
• Immediately consult with management regarding emergency incidents occurring on the property or which may affect BGEA.
• Become familiar with all BGEA facilities, policies, procedures, and regulations that affect the safety and security of BGEA building occupants.
• Maintain the confidentiality of sensitive information regarding organizational and operational plans, activities, and general security matters.

• Refer all requests from the news media to BGEA Media Relations.
• Appropriately help guests with information and assistance.
• Report maintenance problems or hazardous conditions such as water leaks, fire, and safety hazards.
• Perform all additional duties as directed by superiors, including cleaning work areas and removing trash during holiday weekends; job‑related training.
• Assist other departments as directed by superiors.
• Maintain a well‑groomed and neat appearance in compliance with established BGEA policy and as further directed by departmental supervisors.

• Minimum Associate’s degree (A.A.) or equivalent from a two‑year college or technical school in a related field; or 5 years related experience and/or training; or an equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; speak effectively before groups of customers or employees.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume and apply basic algebra and geometry concepts.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Possess a valid driver’s license and good driving record.
• As a condition of employment, and as directed by supervisors, must successfully complete BGEA‑specified security and safety training as directed, including CPR/AED certification, NC Private Protection Services armed guard training, and registration within 6 months after being hired.

• Able to work under stress during emergencies.
• Complete multiple tasks simultaneously.
• Able to clearly communicate verbally by telephone and portable radio.
• Work holidays, nights, and weekends as needed.
• Regularly required to sit or stand for extended periods of time.
• Frequently required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear.
• Occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Sensory ability to detect various odors such as gas leaks, electrical shorts, brush fire smoke, and alcoholic beverages or marijuana.

• Moderate noise level.
• Frequent interruptions and distractions.
• Occasional outdoor exposure to inclement weather.

Associate or Seasonal employees may work up to 19 hours a week (not to exceed 1000 hours a year) and are not eligible for any benefits.