LN Venues, Security Manager - Fillmore Charlotte & Underground

Security Manager

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. This role is responsible for managing event security planning, staff scheduling, and day-to-day operations across two high-volume venues, supporting more than 300 events annually. The Security Manager will lead a team of approximately 150 security staff members, ensuring safety, professionalism, and full compliance with all company security standards at all times while collaborating with different departments.

• Oversee and manage all security operations for events at both venues
• Lead, supervise, and support a team of approximately 150 security staff members
• Interview, select, train, supervise, counsel and discipline security staff for the efficient operation of the security department
• Create and manage staff schedules to ensure proper coverage for all events
• Ensure 100% compliance with all company security policies, procedures, and standards, as well as local, state and federal laws and regulations
• Serve as a visible and approachable leader during events while maintaining a professional demeanor
• Coordinate security needs between both venues to ensure consistent operations
• Effectively de-escalate tense or challenging situations in a calm, professional manner, resolving issues without causing further disruption or escalation. Maintain a safe and secure environment for guests, artists, staff, and partners
• Move throughout the venue and all areas, circulating among visitors, patrons, or employees, to visually monitor and take corrective action when needed.
• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
• Perform other duties as assigned by management

• 2–3 years of experience in event security management, preferably in a live entertainment or venue environment
• High school diploma or equivalent required (college coursework or degree a plus)
• Basic proficiency in Microsoft Office, including Word, Excel, and Outlook
• Strong organizational and scheduling skills with the ability to manage multiple events simultaneously
• Proven people-management skills with the ability to lead large teams effectively
• Professional, approachable demeanor with strong communication and problem-solving abilities
• Position requires walking, including extended periods of walking during events, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting.

Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:

• HEALTH:
  Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• YOURSELF:
  Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• WEALTH: 401(k) program with company match, stock reimbursement program
• FAMILY:
  New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
• CAREER:
  Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• OTHERS:
  Volunteer time off, crowdfunding match

Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave or the denial of family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and /…