CSBB Business Data Steward - Data Issue Management

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Regular or Temporary:
Regular

Language Fluency: English (Required)

Work Shift:
1st shift (United States of America)


Please review the following job description:

This role oversees data risk issues for the Data Governance group of Consumer & Small Business Banking (CSBB). It supports the end-to-end issue lifecycle, including intake, remediation planning, evidence preparation, control and evidence walkthroughs and closure in line with the Enterprise Issues Management Policy and Procedure. The role may own issues end-to-end or coordinate and quality-check remediation performed by other Business Data Stewards and process partners.

The role partners with issue remediation teams, risk advisors, control owners, and technology partners to ensure issues are tracked, documented, and remediated with audit-defensible evidence. Although focused on issue management, the role may also execute data governance responsibilities including risk control execution and regulatory/audit support

Essential Duties and Responsibilities

• Track and manage data-related issues across CSBB, including intake, drafting, status reporting, extensions, and closure in systems of record.
• Draft, review, and maintain Remediation Plans (RPs),ensuring RP language reflects the work performed.
• Coordinate with process partners and Business Data Stewards on gathering remediation evidence, validating closure, and incorporating RP dates into issue templates.
• Coordinate and lead control and evidence walkthroughs with reviewers, including scheduling required participants and completing pre-walkthrough preparation.
• Partner with issue remediation teams to submit RP evidence for preliminary review and advance issues to remediation-in-progress and closure.
• Perform other data governance activities as needed.

Qualifications
Required Qualifications

• Experience in issue management, data governance, or a risk/control environment.
• Strong writing skills for remediation plans, narratives, and evidence documentation.
• Strong attention to detail and ability to manage multiple concurrent deliverables and deadlines.
• Strong communication and collaboration skills across business, risk, audit, and technology stakeholders.

Preferred Qualifications

• Bachelor's degree in business, finance, risk, data, analytics, or related field
• Experience with issue management and governance systems (e.g., Archer, Workfront) and the issue management lifecycle
• Experience preparing evidence packages and leading walkthroughs with risk and audit groups.
• Experience coordinating cross-functional remediation with control owners and stakeholders
• Knowledge of data governance concepts including data critical business processes, data quality, lineage, and critical data elements
• Experience supporting regulatory (e.g., FDIC/NCCOB/FRB) or audit-originated issues.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.

Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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