Transit Security Officer

Professional Police Services Inc, based in Tinley Park, Illinois, is seeking a Transit Security Officer to help protect riders, staff, and transit property. In this role, you will provide a visible security presence on vehicles, platforms, and facilities; monitor activity; and respond to incidents in coordination with law enforcement partners. You will conduct patrols, enforce rules, assist riders, prepare clear reports, and support training-driven, community-focused safety practices that reflect our culture of integrity and public service.

Responsibilities

• Provide visible security presence across transit vehicles, stations, and facilities
• Monitor CCTV, access points, and fare areas for suspicious or unsafe activity
• Enforce transit rules and regulations while maintaining a professional demeanor
• Conduct safety patrols, inspections, and incident prevention activities
• Respond to emergencies, disturbances, and medical calls; coordinate with police/EMSDocument incidents, write clear reports, and preserve evidence when required
• Assist riders with directions, safety information, and customer service needs
• Support training and best practices in alignment with law enforcement partners
• Collaborate with local transit police and public safety agencies
• Follow all company, transit authority, and legal standards for safety and conduct

Required Skills

• Physical security patrols
• CCTV and access monitoring
• Incident reporting and documentation
• Conflict de-escalation
• Emergency response procedures
• Radio and dispatch communication
• Customer service in public settings
• Basic criminal and civil law awareness
• Report writing and documentation software
• Observation and situational awareness