Residential Plumbing Service Supervisor

You're an experienced plumber with a heart for leading people and a talent for coaching!

How would you like to be a Plumbing Service Supervisor?

Make $85,000 - $105,000 as our new Plumbing Service Supervisor
!

As a Plumbing Service Supervisor, you’ll

• Coach plumbers on soft skills (teamwork, leadership, problem-solving, decisiveness, etc.) and technical skills.
• Resolve customer concerns to ensure long‑term success of the plumbing program.
• You’ll supervise all plumbing service technicians, installers, and apprentices. This includes providing technical support in the field. Basically, you’re making sure the coaching you’ve provided them is carried over into the field!
• You’ll resolve customer concerns. When our customers call us for help, they’re usually stressed and worried about their home. Sometimes, miscommunications happen in all that anxiety, and you’ll be there to clear things up to make sure they’re taken care of!
• You’ll communicate with other teams to help customers. As a plumber, you didn’t get to see the behind‑the‑scenes quite like this, but now you get backstage access!
• You’ll assist in leading weekly plumbing meetings.
• You’ll grow and improve procedures. Morris‑Jenkins isn’t one of those stuffy companies that never tries new things. We’re always looking for ways to grow and improve, and you’ll be a part of that process!

• You’ll make $90,000-$110,000 a year
• You’ll have year‑round stability!
• Morris‑Jenkins has won the USA Top Workplace award year after year!

• You have 3+ years of plumbing experience.
• You’re a people person ready for a change! Plumbing can get lonely, but as Plumbing Service Supervisor, you’ll be helping lead our huge team of plumbers.
• You enjoy coaching and helping others. You live for that lightbulb moment when someone finally understands a tricky concept!

You’re an experienced plumber with a knack for leadership and teaching.

Will you inspire the largest team of service plumbers in the Carolinas?

• At least three (3) years of residential plumbing experience with diagnostic troubleshooting, repair & drain cleaning service, and installation
• Exceptional customer service skills
• Proven leadership ability
• Keen ability to work accurately, efficiently, and manage multiple tasks with good work ethic
• Committed adherence and enforcement of the company’s core values and core purpose
• Intermediate computer skills
• Excellent oral and written communication, interpersonal, and presentation skills
• Ability to fluently speak, read, and write in the English language

• Valid North Carolina Plumbing Contractor License (NC P1 or P2)
• Valid South Carolina Plumbing Contractor License
• Prior supervisory or management experience
• Additional plumbing experience

Morris‑Jenkins is located in Charlotte, North Carolina.

We proudly serve the following cities:
Ballantyne, Belmont, Charlotte, Clover, Concord, Cornelius, Davidson, Denver, Fort Mill, Gastonia, Huntersville, Indian Trail, Kannapolis, Lake Norman, Matthews, Mint Hill, Monroe, Mooresville, Mount Holly, Pineville, Rock Hill, and Waxhaw. Charlotte is located in Mecklenburg County, but Morris‑Jenkins also services Gaston County, Cabarrus County, Rowan County, Union County, Iredell County, and York County (South Carolina).

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

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