Entry-Level Service Mechanic​/Technician - Forklifts & Heavy Machinery

Overview

Position: Entry-Level Service Mechanic/Technician - Forklifts & Heavy Machinery

Department: Service

Employment Type: Full Time

Location: BR01- CHARLOTTE, NC

Reporting To: Carl Hastings

Join Us as an Entry-Level Service Technician! Why Choose Us? At WMH, we pride ourselves on delivering exceptional material handling solutions to our clients. With a strong commitment to innovation, quality, and customer service, we are a leading force in the industry. We are looking for talented individuals to join our dynamic team and help us maintain our reputation for excellence.

If you re ready to take your career to the next level and work with cutting-edge technology, WMH is the place for you!

Your Mission: Are you a hands-on individual with a passion for mechanics and a desire to learn and grow in your career?

WMH is looking for an enthusiastic Entry-Level Mechanic/Technician to join our team! You will gain valuable experience performing maintenance, diagnostics, and repairs on a variety of material handling equipment, contributing to the efficiency and success of our clients  operations. This is an excellent opportunity to develop your skills, gain hands-on experience, and grow within a supportive and innovative environment.

• Perform Maintenance and Repairs: Assist with regular maintenance and repairs on material handling equipment, including forklifts, pallet jacks, and other machinery.
• Learn Diagnostic Techniques: Work under the guidance of experienced technicians to develop your mechanical, electrical, and hydraulic troubleshooting skills.
• Customer Service: Assist in providing excellent customer service by learning to communicate effectively with clients about the status and needs of their equipment.
• Documentation: Help maintain accurate records of work performed, including parts used and labor hours, in compliance with company standards.
• Safety Compliance: Follow all safety regulations and standards to ensure a safe working environment for yourself, colleagues and clients.
• Continuous Improvement: Participate in training sessions and stay updated on the latest industry trends, technologies, and best practices to continuously improve your skills and knowledge.

• Diverse job sites.
• Weather-ready – wet, humid, hot, or cold.
• Embrace dust and noise.

• Education: High school diploma or equivalent required; technical or vocational training in mechanics or related fields is a strong plus.
• Skills & Technical Knowledge: Foundational mechanical knowledge with eagerness to learn. Familiarity with hand tools and diagnostic equipment is valued. High potential to grow into mechanical, electrical, and hydraulic expertise.
• Customer Focus: Strong interpersonal and communication skills with a service-first mindset. Ability to build trust and deliver a positive customer experience.
• Problem-Solving Mindset: Quick to adapt and eager to troubleshoot issues. Curiosity and resourcefulness.
• Physical Requirements: Capable of lifting 50+ lbs, standing for extended periods, and working in varied environments (indoors, outdoors, and shop settings).
• Licenses &
  
  Certifications:
  
  Valid driver’s license required. Forklift maintenance/repair certifications are beneficial but not mandatory.
• Work Ethic & Drive: Dependable, detail-oriented, and highly motivated to grow within the industry. Initiative and accountability.

• Premium Health Coverage: Medical, dental, and vision insurance with HSA & PPO options; company-paid AD&D & life insurance (with additional coverage available).
• Exclusive Training & Career Growth: OEM-exclusive and in-house training programs; investment in growth, leadership, and future success.
• Time to Recharge: Generous PTO plan + paid holidays.
• Competitive Pay &
  
  Incentives:
  
  100% of travel time paid; performance-based incentives.
• Tool Allowance: Paid quarterly tool reimbursements.
• Uniforms & PPE: Uniforms provided and laundered weekly; PPE and safety shoe allowance.
• Stay Connected: Monthly cell phone allowance.
• Company Vehicle & Equipment: Van, tablet, and fuel card; take home in-service area.
• Retirement & Stability: 401(k) match up to 9% + profit-sharing.
• Work-Life Balance: Flexible schedules to support career and personal life.
• Ongoing Development: Mentorship, leadership training, and skill-building opportunities.
• Be Part of Something Bigger: Play a key role in an industry that keeps the world moving.

Ready to Launch Your Career? Join Us Today and Be a Part of Something Big! If you re ready to start your career in mechanics with a company that values your potential and offers a path to advancement, we want to hear from you. Start your career journey and become part of a team driving innovation and excellence in the material handling industry.

Note: Diversity matters. Merit matters more. Explore opportunities at WMH.