Service Technician III; Master CFESA Certified

Position: Service Technician III (Master CFESA Certified)
POSITION SUMMARY:

This position is responsible for maintenance and repair of customer equipment as assigned. This position is trained in at least two skill sets, maintains a high level of productivity, must have three of the four CFESA certifications and is assigned to the on-call roster. This position demonstrates leadership capabilities with the ability to mentor and train other employees.

MAJOR RESPONSIBILITIES:

* Adhere to all SAFETY policies and procedures, including the use of personal protective equipment.

* Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.

* Utilize tablet to document task (parts order, work order, timesheet) on a timely basis.

* Communicate professionally with customer regarding required repairs and status.

* Use proper tools for repair, including hand tools and power tools.

* Monitor truck stock to insure required parts are stocked on vehicle.

* Maintain service vehicle, tools and uniforms.

* Work independently with daily supervision.

* Participate as scheduled for weekend/holiday on-call rotation and work regular overtime as needed.

ADDITIONAL RESPONSIBILITIES:

* Obtain correct part numbers through branch parts person.

* Collect payment on COD jobs.

* Contribute positively to branch targets for response time and first time fix rates.

* Participates in available training to increase skill and knowledge.

* Performs other duties as required.

CONTACTS:

* Internal - Daily with branch staff; occasionally with corporate staff.

* External - Frequent and regular contact with customers. Occasional contact with factories for warranty purposes.

MINIMUM QUALIFICATIONS:

* Must be 18 years of age.

* Completion of a satisfactory background check and drug screen is required.

* 3 Years of applicable experience.

* Valid Driver's license and driving record that all aligns with our safety standards.

* CFESA Master Technician with three of the four CFESA certifications.

We

Offer:

Sign-On Bonus Available For Qualified Technicians

* Competitive Salary & On-call Pay

* Company Vehicle & Cell Phone

* Uniforms Provided

* Meters & Test Equipment

* Continuing Education

* Industry Certification

* 401k & Profit Sharing

* Paid Holidays & Vacation

* Medical & Dental Benefits

* Short-Term Disability

* Long-Term Disability Insurance (company paid)

* Life Insurance (company paid)

Whaley Food service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.