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Field Services Supervisor - Flooring (residential & commercial

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Charlotte Flooring Inc.
Full Time position
Listed on 2026-08-06
Job specializations:
  • Trades / Skilled Labor
    Field/Service Technician, Construction Manager/ Foreman
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Field Services Supervisor - Flooring (residential & commercial)

Build It Right. Lead From the Field. Own the Outcome.

CFI is transforming how residential flooring installations are delivered—and we’re looking for Field Services Supervisors who want to lead from the front, enforce high standards, and take ownership of results.

This isn’t a sit-back coordination role.

This is a hands‑on field leadership position where you control execution, drive quality, and ensure every job is done right the first time.

If you take pride in clean work, hate rework, and don’t accept “good enough,” you’ll fit here.

ABOUT CFI

For 34 years, CFI has been a leading provider of commercial and residential new construction flooring and installation services, partnering with general contractors and homebuilders to deliver high-quality finishes  are actively evolving from a traditional, reactive field model into a disciplined, process‑driven operation built on:

  • Clear standards
  • Defined accountability

Our focus is simple:

  • Deliver predictable, high-quality installs with minimal rework and strong builder partnerships.

We are building a team that takes pride in doing things the right way—and holding that standard every day.

WHAT YOU'LL DO

You’ll be the point person in the field, responsible for making sure installs are:

  • On time
  • Done correctly
  • Aligned with standards—no exceptions
YOU'LL
  • Oversee daily installation activity across multiple residential job sites
  • Ensure installers show up prepared and execute correctly
  • Inspect work in progress and at completion—catch issues early
  • Stop work when it doesn’t meet standards
  • Manage installer performance and accountability
  • Handle field‑level warranty and rework assessments
  • Communicate clearly with builders—no surprises, no guesswork
WHAT MAKES THIS ROLE DIFFERENT

We’ve built a structured operating model so you can focus on execution—not chaos:

  • Lot readiness is handled upstream (you don’t fight bad jobsites all day)
  • Work orders and assignments are controlled centrally
  • Clear standards and tolerances are defined
  • You are empowered to enforce them—no compromises

Your job is simple in principle:
Control the field. Deliver quality. Eliminate rework.

WHAT WE'RE LOOKING FOR

You might be a great fit if you:

  • Have experience or interest in flooring, tile, or residential construction
  • Have strong organizational and time management skills with a knack for attention to detail
  • Have led crews or subcontractors in the field
  • Know what good work looks like—and won’t accept less
  • Are comfortable holding people accountable
  • Can make decisions in real time without hesitation
  • Communicate clearly and professionally with builders and teams
  • Can leverage mobile tools and technology to thoroughly document conditions and progress in the field.
WHAT YOU WON'T DO
  • You won’t “make it work” on bad jobsites
  • You won’t pass substandard work hoping it gets accepted
  • You won’t operate without clear standards or expectations

If it’s not right, it’s not done.

WHAT SUCCESS LOOKS LIKE
  • Jobs completed on time and without rework
  • Installers performing consistently at a high level
  • Builders trust your word and your work
  • Problems are solved before they escalate
WHY JOIN CFI?
  • Be part of a company building a disciplined, scalable field operation
  • Work in an environment where quality actually matters
  • Have clear expectations, structure, and support
  • Opportunity to grow as the operation scales
COMPENSATION & BENEFITS
  • Competitive pay based on experience including car and cell phone allowances
  • PTO and company programs
  • Growth opportunities within field leadership
BOTTOM LINE

If you’re looking for a role where you can:

  • Take ownership
  • Lead in the field
  • Set the standard—not follow it

This is it.

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