Seasoned Commercial Refrigeration Technician

WHO IS FIRSTCALL MECHANICAL?

STR Mechanical is a commercial and industrial HVAC services company with operations across the Carolinas and Virginia. Founded in 2006, STR Mechanical partnered with First Call Mechanical in 2022.

Location:

Charlotte, NC.

First Call Mechanical values our employees' well-being, growth, and success! Employees are offered a robust benefits package, including:

• Competitive Weekly Pay
• Comprehensive Healthcare Coverage
  - Medical, Dental, Vision, Free Telehealth + More
• Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability
• Time-Off & Holidays
  - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
• Career Growth & Development
  - Company-sponsored education and career advancement programs like the First Call Academy, the Learning & Education Assistance Program (LEAP), and the First Call Progression Program
• Generous Referral Bonus of $2,500 per referral
• Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot and pants allowances

We are currently seeking an experienced Commercial Refrigeration Technician II to join our fast-growing team. The ideal candidate will have a can-do attitude and strong problem-solving skills, as well as an active EPA Certification.

• Diagnose causes of problems and/or failures in commercial refrigeration systems and components, including compressors, evaporators, condensers, and electrical controls
• Perform maintenance and service repairs on ice machine/cooler/freezer and other refrigerated systems (Superheat/Subcooling/Delta T)
• Repair or replace defective parts in units and equipment and their controls
• Communicate with Dispatch to ensure completion of scheduled jobs
• Maintain preventative maintenance schedules and procedures for customers
• Communicate effectively with clients to explain system issues, recommended repairs, and maintenance procedures
• Supervise and mentor apprentices and junior technicians, providing guidance on best practices and troubleshooting techniques
• Ensure team adherence to quality standards and project timelines
• Adhere to all safety protocols and regulations

• Continual learning and development in the body of knowledge through First Call Academy, to ensure we set the bar for skill level in the industry
• Elite level of customer service, to ensure we continue to be the First Call our customers make for their HVAC needs

This position reports to the local Vice President of Service and is responsible for engaging with the service team and all of our customers.

• Valid Driver License w/acceptable driving record
• Active EPA Certification
• 5+ years’ of experience in a commercial HVAC setting
• OSHA 10 certification
• Available to work flexible hours and on-call shifts as needed
• Strong mechanical aptitude and problem-solving skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively communicate with the customer by checking in and out with them on jobs. Able to explain the problems and resolution in a manner that the customer can understand. Closely communicate issues/concerns/updates with account managers on jobs.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimal numbers. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem-solving and prioritizing multiple tasks. Help take lead over and teach helpers and tech I’s.

While performing the duties of this job, the employee is regularly required to use their hands. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth vision, and the ability to adjust focus.

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

First Call does not accept unsolicited resumes, employment applications or inquiries from recruiters, employment agencies or individual job seekers. Applicants who are selected to proceed to the next stage of First Call’s process will be contacted directly by a member of our team. Please note that we are unable to provide individual feedback to all applicants.…