Specialties Service Technician - Builder's Wholesale Interiors

Description

FLSA Status
:
Non-Exempt

COMPANY OVERVIEW

Artisan Design Group – or ADG – is a leading supply chain partner to homebuilders throughout the United States. Over 3,000 ADG employees operating out of 135 facilities in 25 states provide a full range of design, procurement, and installation services along with products from the top manufacturers of flooring, cabinets, and countertops. Formed in 2016 by the merging of two industry leaders, ADG then acquired over 20 additional companies – each a leader in the geography it serves.

We are the premier interior finishings organization in the United States. Our expansive trajectory has been rapid, and we continue to experience explosive growth, thanks to our dedication to high-quality work.

JOB SUMMARY

The flooring technician is responsible for installing, repairing, and maintaining various types of flooring materials in residential or commercial settings. Their duties may include measuring and preparing the installation area, removing old flooring, leveling the subfloor, and cutting and fitting the flooring materials. They may also be responsible for applying adhesives, nailing or stapling the flooring, and ensuring proper alignment and finishing.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Complete assigned service tickets as scheduled.
• Pulling and staging materials
• Installation of microwaves and inspecting for damage
• Measuring and cutting mirrors/glass as well as assisting with the installation when needed
• Pre/Post Quality walls
• Coordinate appliance deliveries
• Picking up and delivering materials to the jobsite when needed
• Address quality concerns and report issues to Warranty Management team.

Ensure materials are available to complete tasks, including but not limited to screws, caulk, stock material, saw, drill, batteries, and tools. Transition installations/replacement, minor tile replacement/ installation, grout touchups/ maintenance, caulking, cut/tuck/stretch/seam carpet, patch linoleum, hard surface plank replacement/repair. Tools to be familiar with: wet saw, angle grinder, power stretcher, knee kicker, tape measure, hammer, rubber mallet, chop saw, electric staple gun, straight edge.

Familiar concepts: thin set/ grout applications, carpet installation, trowels, appropriate glue selections/applications

SUPERVISORY RESPONSIBILITIES

This position does not carry out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• None

EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The additional requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Cultivate and support positive professional relationships with business partners and homeowners.
• Regular and reliable attendance.
• Must possess and maintain a valid driver’s license.
• Attention to detail.
• Knowledge of different flooring materials and installation techniques
• Good communication skills
• Must be able to work in a team environment.
• Stay updated with industry standards and safety regulations.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to…