Pest Control Technician

Remedy Pest Control

Remedy Pest Control provides a variety of cutting edge and botanical pest control services for residential, commercial and industrial properties. Based in North Carolina and headquartered in Charlotte, Remedy is a rapidly growing company that is private equity backed and has received recognition from countless residential and commercial consumers for its commitment to excellence. We are looking for hard-working, dedicated, and loyal employees to join us on our quest to improve the customer experience, build a culture of meaningful work, and solve hard problems using technology, industry best practices, and thought leadership.

The Remedy Pest Control Technician is hard-working, dependable, curious, and friendly. As the primary face of the organization, we count on our technicians to deliver exceptional service, maintain a positive attitude, and meet daily service delivery objectives safely and efficiently.

General Duties:

Treat homes and businesses for the prevention and/or control of general pests, according to industry best practices and federal, state, and local guidelines

Create a positive company image with each customer interaction, while creating a lifelong client relationship

Look for ways to add value to existing customers through discussing additional services that meet their needs

Complete all required service-related documentation and utilize handheld devices to enhance service quality

Follow daily route schedule to ensure a safe and timely arrival at all customer locations

Respond to all customer requests in a professional manner

Investigate attics, crawl spaces, and other areas to access any active problems, while properly identifying pests and conducive conditions

Resolve service problems and customer complaints in a timely manner

Ensure equipment is properly maintained and safety requirements are met

Follow the safety data sheet instructions for dilution, methods for application, and use of personal protective equipment (PPE)

Adhere to state requirements, code of conduct and company ethics

Job Qualifications:

3-5 years of professional experience

High School degree or equivalent. Registered Technician (RT) certification/Certified Applicator (CA) preferred

Valid driver’s license with reliable transportation

Flexible schedule; comfortable working weekends and after-hours as needed

Successful completion of a background check and drug screening

Required Skills:

Basic computer knowledge

Strong verbal communication skills and ability to build rapport/credibility with customers

Possess a "can do" attitude with a strong work ethic