Sr. Special Hazards Technician

Introduction

Are you committed to community safety? We work hard to protect clients, customers, and teammates from fire hazards by installing, maintaining, and inspecting fire suppression systems. Our fire suppression systems ensure uninterrupted operations in businesses you likely visit, and our technicians take pride in their communities, prioritizing safety for all. If you share this passion and commitment, let’s talk about how you can join us in our mission and build your future with us!

The Senior Special Hazards Technician at Marmic Fire and Safety is responsible for the advanced installation, maintenance, and servicing of special hazards fire protection systems. This role involves working on complex fire suppression systems designed to protect critical and high‑risk areas, including commercial kitchens, data centers, and industrial environments. The Senior Technician will lead technical projects, mentor junior technicians, and ensure that all systems meet safety standards and regulatory requirements.

• Installation and Maintenance: Perform the installation, testing, and maintenance of special hazards fire suppression systems, including clean agent systems, foam systems, and kitchen fire suppression systems. Diagnose and repair complex system issues, ensuring that all work is completed to the highest standards of safety and quality.
• Technical Expertise and Problem Solving: Provide expert‑level technical support for troubleshooting and resolving issues with special hazards systems. Utilize advanced diagnostic tools and techniques to identify and address system malfunctions or inefficiencies.
• Project Leadership: Lead and oversee installation and service projects for special hazards systems, coordinating with other technicians, contractors, and clients to ensure successful project completion. Manage project timelines, resources, and budgets, ensuring that projects are delivered on time and within scope.
• Training and Mentoring: Train and mentor junior technicians and new hires on the installation, maintenance, and troubleshooting of special hazards systems. Share knowledge and best practices to enhance the team’s technical skills and performance.
• Compliance and Safety: Ensure all systems and installations comply with relevant codes, regulations, and industry standards, including NFPA (National Fire Protection Association) guidelines. Conduct regular inspections and audits to verify compliance and address any safety or operational issues.
• Client Interaction: Serve as a primary point of contact for clients regarding technical questions, service requests, and system concerns. Communicate effectively with clients to provide updates, address issues, and ensure high levels of customer satisfaction.
• Documentation and Reporting: Maintain accurate and detailed records of all service and installation activities, including work performed, parts used, and system status. Prepare and submit reports on service activities, project progress, and technical issues to management.
• Continuous Improvement: Stay current with industry advancements and emerging technologies related to special hazards fire protection systems. Identify opportunities for process improvements and implement best practices to enhance service efficiency and effectiveness.
• Provide general purpose support and advisory services to clients and internal stakeholders.

The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

• Special Hazards NICET
• Associate’s degree in Fire Protection Technology,…