Case Coordinator - Shelter Plus Care Grant

Follow Your Calling, Find Your Career!!

Salary Range: $53,102.00 to $58,750.00 per year. Thisis an exempt (salaried) position. Pay rates are based on education, skill,experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you.

We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Current grant funding through June 30th, 2027.

Shelter Plus Care is a federally grant funded permanent supportive housing program that links housing with supportive services to move individuals, and adults with families,who are homeless, have a disability and a low-income, to permanent housing. Support for participants combines a rental assistance subsidy funded by the U.S. Department of Housing and Urban Development'sContinuum of Care Program, and supportive services administered and provided by Mecklenburg County Community Support Services and other community partners.

This position assists households enrolled in Shelter Plus Care in housing navigation which includes determining fair market rate, rent calculations, housing search, and securing lease agreements. It also includes landlord recruitment and retainment, assisting in households in mediating landlord/tenant issues.

Full time onsite Monday thru Friday, 8 am to 5 pm. Schedule flexibility needed for special projects and/or service and department needs. Office is located at 3205 Freedom Drive, Charlotte, NC 28208.

Community Support Services positions:
This position MAY perform key job functions at acommunity partner work site. Employment in this position is conditional upon following all policies and procedures of the community partner host agency and adhering to all requirements that the community partner agencyhas established to grant and maintain physical and/or virtual access to the work site. If access is revoked, employment will be terminated.

Responsible for providing professional level case management or case coordination services for various populations. This position, under general supervision, will participate in treatment planning and the creation and implementation of aperson-centered plan.

• Review cases and provide supporting documentation regarding clients receiving financial assistance
• Interview and screen potential clients; review mental health and/or substance abuse history; conduct case consultations with applicable individuals; coordinate discharge planning
• Evaluate consumers immediate circumstances, including environmental situations, availability of services/support and develop service plans
• Prepare a variety of reports and documents related to client services, progress, and/or other related consumer issues and ensure all documentation adheres to State policies and procedures
• Foster inter-agency collaborations and research additional services or programs available to clients
• Coordinate new referrals and eligibility evaluations
• Develop Individualized Service Plans to address concerns, needs and priorities
• Arrange, link and integrate services with individuals and/or families
• Maintain compliance with procedural safeguards including client confidentiality and parental rights
• Enter and maintain progress notes and clinical services in computerized chart and conduct chart reviews
• Monitor client(s) progress on a regular basis via home/community visits, or phone…