Social Worker - Coordinated Entry: Grant Funded

Follow Your Calling, Find Your Career!!

Please applyby:
Saturday, October 3rd, 2026

Salary Range: $53,102.00 - $65,165.00 per year. Thisis an exempt (salaried) position. Payrates are based on education, skill, experience level and internal equity.

Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you.

We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

transforms lives and community by supporting veterans,ending homelessness, treating substance use, and preventing and intervening in community and domestic violence. As a department in Mecklenburg County’s Healthand Human Services Agency, CSS maximizes community partnerships and collaborative opportunities to improve access to services and advocate for theneeds of special populations.

This position is onsite public facing and may be located between 3205

Freedom Drive, Charlotte, NC 28208 and between partner locations inwhich people seeking shelter may attend.

This position is funded by a Department of Housing and Urban Development grant (HUD), subject toannual renewal. Current grant ends May 31st, 2027. County restrictions may prohibit annual pay raises.

This position requires both in person and call center functions and duties. Standard hours of Monday – Friday from 8:00am to 5:00 pm. Weekend and/or after-hours shifts may be required, depending on volume and business needs. Subject tochange, based on need.

Mecklenburg County is the Lead Agency for Coordinated Entry (CE) for the Charlotte-Mecklenburg Continuum ofCare.

Coordinated Entry is the intake for the local homeless response system. It is part of the process to access homeless resources and shelter in Charlotte-Mecklenburg.

This Social Worker I position conducts Coordinated Entry (both inperson and telephonically) with individuals and families experiencing homelessness, or those at imminent risk of homelessness, to efficiently connect them to the best available (scarce) homeless shelter, temporary housing, or homeless prevention options in the community. It may require the provision of short-term Systems Navigation support to clients until which time they are connected to a homeless services case manager and/or their situation resolves.

This fast-paced, intense work environment position engages clients within astrengths-based, solution focused framework to identify their service needs and goals, and to facilitate referrals to community resources so that clients have a plan of action toward enhanced self-determination.

CE clientele is diverse andbrings with them a wide range of experiences and concerns; and may bein different stages of mental health, substance use, and trauma recovery. This requires the ability to compassionately engage customers/callers, who may be in crisis, despite limited resources.

In addition to clients, the Social Worker I requires the ability to effectively engage with community partners to provide on-site CE to clients wherever they maybe (in places not meant for human habitation, hospitals, treatment centers, day centers, shelters, etc.)

Community Support Services positions: This position performs key job functions at a community partner work site.

Employment in this position is conditional upon following all policies and procedures of the community partner host agency and adhering to all requirements that the community…