Rehabilitation Counselor Supervisor​/Counselor-In-Charge

Job Classification Title Rehabilitation Counselor Supervisor (NS)

Position Number

Grade NC13

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

The Counselor-in-Charge (CIC) position is located in the Boone VR/IL Unit in Watauga County. This position is responsible for organizing and directing the daily supervision of Rehabilitation Counselors and assigned staff, casework, and providing leadership within the unit. The CIC will assist the Unit Manager with work involving planning, implementing, and evaluating the technical and administrative components of a rehabilitation program consisting of multiple caseloads, third-party programs, and a limited number of specialized rehabilitation programs.

The CIC helps shape unit performance through data-informed decision‑making, promotes professional development, and fosters a collaborative team environment to support individuals with disabilities in achieving their employment goals. This position will provide caseload coverage for the adult population.

• Providing direct case management supervision to Rehabilitation Counselors and support staff providing client services required to complete rehabilitation plans for employment
• Performing administrative management tasks to include casework approvals to ensure quality service delivery for the assigned coverage area, budget development, and performance management
• Providing and scheduling staff development training, consultations and action plans to enhance staff and program performance
• Providing assigned caseload coverage and assisting with coverage for vacant caseloads
• Fostering collaborative relationships with community and partner agencies and other service partners to enhance employment opportunities for people with disabilities

Salary Range: $50,088 -$87,654

Recruitment Range: $57,000-$75,000

Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement. The following Management Preferences are not required, but applicants that possess these skills are preferred.

• Demonstrated knowledge of federal and state policies/regulations governing the delivery of rehabilitation services to individuals with disabilities
• Demonstrated knowledge of casework practices and rehabilitation counseling techniques designed to support individuals with disabilities in achieving employment and independence.
• Demonstrated experience mentoring, coaching, and training staff in a supportive manner
• Knowledge of building and maintaining effective working relationships with clients, families, and other professional and specialty providers
• Proven ability to work independently and as part of a collaborative team environment

Position is funded in part through federal funds.

Posting closes at 11:59 p.m. the night before the end dat e

The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide.

To learn more about EIPD:  .

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of…