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Trauma-Informed Hotline Advocate: Crisis & Family Support

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Ascend Nonprofit Solutions
Full Time position
Listed on 2026-10-06
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Community Health, Crisis Counselor
  • Healthcare
    Family Advocacy & Support Services, Community Health, Crisis Counselor
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below

Safe Alliance in Charlotte, NC seeks a Hotline Advocate to provide crisis intervention, intake, assessment, and referrals via hotline and chat. You will coordinate client care with partners, maintain confidential records, and support families impacted by violence using a trauma-informed, client-centered approach.

Required:

High School Diploma or GED; experience with victims or in human services preferred;
Spanish speaking preferred.

This is a genuine opportunity to take on the Trauma-Informed Hotline Advocate:
Crisis & Family Support role at Ascend Nonprofit Solutions.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Charlotte, NC, United States.

This opportunity is part of our work in Marketing & Media, Bio & Pharmacology & Health.

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