Product Developer

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of events – from concerts and festivals to sports and theater – at iconic venues worldwide. We’re passionate about improving the fan experience and providing game‑changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen.

• Design and build full‑stack applications from concept to production (frontend, backend, APIs)
• Integrate AI capabilities into products (e.g., LLMs, vector search, AI workflows, agents)
• Collaborate with product and design to define features, UX, and system behavior
• Architect scalable backend systems and data flows (including API‑first and event‑driven patterns)
• Rapidly prototype and iterate on AI‑driven features and products
• Evaluate and implement third‑party AI tools, APIs, and infrastructure
• Optimize performance, reliability, and cost of AI systems
• Write clean, maintainable, and well‑tested code
• Contribute to product strategy, not just implementation

• Strong experience across the stack:
  • Frontend:
    React, Next.js, Astro or similar modern frameworks
  • Backend:
    Node.js, PHP, Python or similar
  • APIs: REST and/or GraphQL
• Experience building and shipping production applications
• Familiarity with integrating AI APIs (e.g., OpenAI, Anthropic, etc.)
• Understanding of:
  • Prompt engineering
  • Embeddings and vector databases
  • Retrieval‑augmented generation (RAG)
• Experience with cloud platforms (AWS, GCP, or similar)
• Solid grasp of data modeling and system design

• Experience building AI‑native products or features
• Familiarity with vector databases (e.g., Pinecone, Weaviate, Upstash Vector)
• Experience with edge computing or serverless platforms
• Background in developer platforms or API‑first products
• Knowledge of ML fundamentals (fine‑tuning, evaluation, model selection)
• Experience with real‑time systems or streaming data
• Startup or small‑team experience (wearing multiple hats)

• Product‑minded: you think in terms of user outcomes, not just code
• Comfortable with ambiguity and rapid iteration
• Bias toward shipping and learning quickly
• Able to balance speed with scalability and maintainability
• Strong communicator across technical and non‑technical stakeholders

• Building an AI‑powered search or recommendation system using RAG
• Creating internal tools that automate workflows using LLM agents
• Developing customer‑facing features powered by generative AI
• Designing APIs that expose AI capabilities to other products
• Prototyping new AI‑driven product ideas and taking them to production

Pay Scale: $75,000 - $100,000

This position is eligible for a bonus under the current bonus plan requirements.

We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company‑paid basic life insurance, voluntary life insurance, parental leave, 401k plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full‑time employees are eligible for these benefits on the first day of employment.

Employer does not offer work visa sponsorship for this position.

• Extraordinary People: we’re not kidding!
• Meaningful Mission: Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning: Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging: A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

A EG believes in equal employment opportunities for all, regardless of race, color, religion, sex (including pregnancy, childbirth, or related medical condition), gender, national origin, age, sexual orientation, disability, veteran status, genetic information or any other legally protected classification. This policy governs employment and all the Company’s terms and conditions of employment, including, but not limited to, policies and practices affecting recruitment, hiring, promotion, and other employment decisions.

A EG is committed to maintaining a work environment free of all forms of unlawful discrimination and harassment.