Product Developer- CH

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of events worldwide. Since our founding in 2011, we've consistently pushed the industry forward and improved fan experiences.

We are passionate about creating game‑changing solutions for our clients and want smart, motivated people to help make it happen. Bring your enthusiasm, big ideas, and desire to work with top technology and entertainment teams.

AXS is seeking a Product Developer to join our carbonhouse team in Charlotte, NC. This role will operate across the full stack while deeply integrating AI into product experiences.

• Design and build full‑stack applications from concept to production (frontend, backend, APIs)
• Integrate AI capabilities into products (LLMs, vector search, AI workflows, agents)
• Collaborate with product and design to define features, UX, and system behavior
• Architect scalable backend systems and data flows (API‑first and event‑driven patterns)
• Rapidly prototype and iterate on AI‑driven features and products
• Evaluate and implement third‑party AI tools, APIs, and infrastructure
• Optimize performance, reliability, and cost of AI systems
• Write clean, maintainable, and well‑tested code
• Contribute to product strategy, not just implementation

• Strong experience across the stack:
  • Frontend:
    React, Next.js, Astro or similar modern frameworks
  • Backend:
    Node.js, PHP, Python or similar
  • APIs: REST and/or GraphQL
• Experience building and shipping production applications
• Familiarity with integrating AI APIs (OpenAI, Anthropic, etc.)
• Understanding of:
  • Prompt engineering
  • Embeddings and vector databases
  • Retrieval‑augmented generation (RAG)
• Experience with cloud platforms (AWS, GCP, or similar)
• Solid grasp of data modeling and system design

• Experience building AI‑native products or features
• Familiarity with vector databases (Pinecone, Weaviate, Upstash Vector)
• Experience with edge computing or serverless platforms
• Background in developer platforms or API‑first products
• Knowledge of ML fundamentals (fine‑tuning, evaluation, model selection)
• Experience with real‑time systems or streaming data
• Startup or small‑team experience (wearing multiple hats)

• Product‑minded: think in terms of user outcomes, not just code
• Comfortable with ambiguity and rapid iteration
• Bias toward shipping and learning quickly
• Able to balance speed with scalability and maintainability
• Strong communicator across technical and non‑technical stakeholders

• Building an AI‑powered search or recommendation system using RAG
• Creating internal tools that automate workflows using LLM agents
• Developing customer‑facing features powered by generative AI
• Designing APIs that expose AI capabilities to other products
• Prototyping new AI‑driven product ideas and taking them to production

Pay Scale: $75,000 - $100,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Comprehensive benefits package includes medical, dental and vision insurance, paid holidays, vacation and sick time, company‑paid basic life insurance, voluntary life insurance, parental leave, 401(k) plan with a 3% employer match, flexible spending and health savings account options, and wellness offerings. Full‑time employees are eligible for benefits on the first day of employment.

* Employer does not offer work visa sponsorship for this position.

Equal‑Opportunity

Employer:

We are an equal‑opportunity employer and do not discriminate against applicants on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable law.