Senior Software Engineer

Role Overview

Mission:
To build reliable, scalable software that powers operational workflows and enables seamless customer experiences across the platform.

Core Objective:
Design, develop, and deliver high‑quality full‑stack solutions—balancing core product development with integrations and customer‑specific capabilities to support platform growth and stability. The Software Engineer plays a key role in ensuring the platform can adapt to evolving business needs while remaining stable, scalable, and efficient.

• You are a hands‑on builder who takes ownership of delivering working, high‑quality software.
• You are comfortable working across the full stack—from frontend interfaces to backend services and APIs.
• You are pragmatic and solutions‑oriented, focused on delivering value while maintaining technical quality.
• You are detail‑oriented and take pride in writing clean, maintainable, and efficient code.
• You thrive in fast‑paced environments where requirements evolve and priorities shift.
• You collaborate effectively with both technical and non‑technical stakeholders.
• You are curious and continuously look for ways to improve systems, processes, and outcomes.

• Full‑Stack Capability:
  Comfortable working across frontend, backend, and API layers.
• Execution Focus:
  Delivers high‑quality, production‑ready solutions consistently.
• Problem Solver:
  Breaks down complex requirements into practical, scalable solutions.
• Ownership Mentality:
  Takes responsibility for features from development through deployment and support.
• Technical Quality:
  Writes clean, maintainable code with a focus on performance and reliability.
• Adaptability:
  Able to navigate changing requirements and evolving priorities.
• Collaboration:
  
  Works effectively with Product, UX, Operations, and other stakeholders.
• Systems Thinking:
  Understands how components interact across the platform and anticipates impacts.

• Build and enhance core platform features across frontend and backend systems.
• Implement workflow‑driven functionality aligned to real‑world operational use cases.
• Collaborate with Product and UX to translate requirements into shipped features.
• Contribute to improving system design, performance, and maintainability.

• Design and implement integrations with third‑party systems (e.g., TMS, WMS, partner platforms).
• Extend product capabilities to support customer‑specific configurations and workflows.
• Support complex implementations and solution rollouts alongside Operations and CX teams.
• Ensure integrations are reliable, scalable, and maintainable in production.

• Develop across frontend, backend, and API layers of the platform.
• Ensure solutions meet standards for performance, security, and scalability.
• Participate in code reviews and contribute to shared engineering standards and best practices.
• Identify and address technical debt and system inefficiencies.

• Partner with Product, UX, Operations, and Sales on solution design and execution.
• Support investigation and resolution of customer‑impacting issues.
• Provide technical input to improve workflows and reduce operational friction.
• Communicate clearly on technical trade‑offs, timelines, and risks.

• Delivery of high‑quality, production‑ready product features.
• Reliability and performance of integrations in live environments.
• Speed and effectiveness of solution implementations.
• Reduction in support issues tied to product or integration gaps.
• Code quality, maintainability, and system performance.
• Positive feedback from internal teams and customers.

• 4+ years of experience in full‑stack software development.
• Experience building and maintaining production web applications.
• Strong understanding of APIs, integrations, and distributed systems.
• Proficiency across frontend and backend technologies.
• Strong problem‑solving skills and attention to detail.
• Ability to work in a fast‑paced, evolving product environment.
• Strong collaboration and communication skills.
• Experience with SaaS platforms,…