Product Developer- CH- AXS

Company Overview

AXS is a leading ticketing platform that connects fans with artists and teams worldwide, selling millions of tickets each year.

Product Developer – Carbon house team, Charlotte, NC. This role operates across the full stack while deeply integrating AI into product experiences, shaping intelligent systems that deliver real user value.

• Design and build full‑stack applications from concept to production (frontend, backend, APIs)
• Integrate AI capabilities into products (LLMs, vector search, AI workflows, agents)
• Collaborate with product and design to define features, UX, and system behavior
• Architect scalable backend systems and data flows (API‑first, event‑driven patterns)
• Rapidly prototype and iterate on AI‑driven features and products
• Evaluate and implement third‑party AI tools, APIs, and infrastructure
• Optimize performance, reliability, and cost of AI systems
• Write clean, maintainable, and well‑tested code
• Contribute to product strategy, not just implementation

• Strong experience across the stack:
  • Frontend:
    React, Next.js, Astro or similar modern frameworks
  • Backend:
    Node.js, PHP, Python or similar
  • APIs: REST and/or GraphQL
• Experience building and shipping production applications
• Familiarity with integrating AI APIs (OpenAI, Anthropic, etc.)
• Understanding of:
  • Prompt engineering
  • Embeddings and vector databases
  • Retrieval‑augmented generation (RAG)
• Experience with cloud platforms (AWS, GCP, or similar)
• Solid grasp of data modeling and system design

• Experience building AI‑native products or features
• Familiarity with vector databases (Pinecone, Weaviate, Upstash Vector)
• Experience with edge computing or serverless platforms
• Background in developer platforms or API‑first products
• Knowledge of ML fundamentals (fine‑tuning, evaluation, model selection)
• Experience with real‑time systems or streaming data
• Startup or small‑team experience (wearing multiple hats)

• Product‑minded: think in terms of user outcomes, not just code
• Comfortable with ambiguity and rapid iteration
• Bias toward shipping and learning quickly
• Able to balance speed with scalability and maintainability
• Strong communicator across technical and non‑technical stakeholders

Pay Scale: $75,000 - $100,000

Bonus: Eligible under the current bonus plan requirements.

Benefits:

• Medical, dental and vision insurance
• Paid holidays, vacation and sick time
• Company‑paid basic life insurance, voluntary life insurance
• Parental leave, 401(k) with 3% employer match
• Flexible spending and health savings account options
• Wellness offerings

Visa Sponsorship: This position does not offer work visa sponsorship.

AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description. AEG’s policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.

We are an equal‑opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.