Software Engineer – Machine Learning Job Charlotte area,North Carolina USA,Software Development

Job Overview

We are building the foundation of the machine learning function at a market-leading insurance company. As one of the first data science hires, you will shape our ML strategy, frameworks, and operating model while developing and maintaining production-grade solutions.

Key Responsibilities

Strategic Contribution:
Partner with the Head of ML, product and data teams to define and implement company‑wide ML framework and best practices.
Hands‑On Development:
Ideate, design and build ML and AI prototypes; develop and deploy production‑grade ML models and data pipelines; build orchestration, integration frameworks and CI/CD pipelines.
Operational Excellence:
Monitor, maintain, and retrain models in production; manage data updates, versioning and integrity; implement robust monitoring and alerting systems.
Team Building:
Establish processes, tools and standards for a growing ML team; mentor future hires and foster a collaborative, innovative culture.

Essential Duties and Responsibilities

Develop customized coding, software integration, perform analysis and configure solutions using project‑specific tools.

Lead and participate in the development, testing, implementation, maintenance and support of highly complex solutions, ensuring robust unit testing and support for release testing.

Build non‑functional monitoring capabilities and provide escalated support for highly complex applications in production.

Build in and maintain security controls and monitoring to support company standards.

Lead moderately complex projects and participate in larger, more complex initiatives.

Solve complex technical and operational problems; act as a resource for teammates with less experience.

Oversee the work of a small team.

In an Agile environment:
Deliver high‑quality working software, automate reusable tasks, engage with business stakeholders from the design phase, refine user stories, develop automated unit testing, provide warranty support and knowledge transfer to production support.

Qualifications

Education & Experience:

Bachelor’s Degree and 6–10 years of experience or equivalent education/training in software engineering or related fields.

Strong proficiency in Python and ML frameworks.
Experience with Databricks, Azure for data engineering and ML workflows.
Familiarity with MLOps tools (MLflow, Lakehouse Monitoring, Azure Dev Ops) and CI/CD practices.
Solid understanding of data science and engineering principles and model lifecycle management.
5+ years total in data analytics, infrastructure, engineering and science roles; 2+ years in applied ML engineering or data science roles.
Proven record of deploying ML models into production; experience with monitoring, retraining and maintaining ML systems at scale.

Soft Skills:

Ability to work independently and collaboratively in a fast‑paced environment; strong communication skills to influence stakeholders and explain technical concepts.

Nice‑to‑Have

Knowledge of insurance industry data and business processes.
In‑depth knowledge of information systems and application of best practices.
Understanding of key business processes and competitive strategies related to IT.
Project planning, management and problem‑solving skills.
Mentorship of less experienced teammates.

Location

Hybrid, based in the posted locations; remote options available for the right candidate.

Benefits

Medical, dental, vision, life, disability, and AD&D insurance.
Tax‑advantaged savings accounts and a 401(k) plan with company match.
Generous paid time off, company holidays, vacation and sick days, new‑parent leave.
Restricted stock units and/or deferred compensation plans for eligible positions.

Equal Opportunity Employer

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug‑Free Workplace. EEO is the law.

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