Sr BPM Platform Solutions Architect

Job Summary

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better.

Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Sr Solutions Architect I to join our BPM Enablement Platform team in Charlotte, NC.

The role is hybrid; we encourage work both in and out of the office. As a Sr Solutions Architect I you will play a key role in Pacific Life’s growth and long-term success by ensuring the design and delivery of secure, scalable, and integrated platform solutions that align with business objectives and technical requirements. Acting as a trusted advisor the solutions architect partners with application and project teams, engineers, analysts, and business users to build and deploy platform solutions.

The position requires expertise in BPM technologies, cloud‑native architectures, and enterprise integration, combined with leadership and collaboration skills to influence outcomes and deliver measurable business value.

• Design and develop operational efficiency focused platform solutions that achieve business outcomes and implement desired solution architecture.
• Serve as technical point‑person on the BPM platform for critical foundational technologies (Appian, Chorus, Power Automate, Power Apps) in cloud or hybrid environments.
• Assist with the development of modernization roadmaps for foundational platform technologies.
• Ensure designed solutions align with the Enterprise Architecture best practices and that solutions are implemented as designed.
• Ensure BPM platform solutions meet non‑functional requirements such as performance, scalability, and security.
• Oversee transition from legacy systems to BPM platforms, ensuring compatibility and minimal disruption.
• Provide hands‑on participation when needed to ensure timely delivery of updates and changes.
• Monitor system performance and optimize architecture for efficiency.
• Translate business requirements into platform technical solutions and communicate them clearly to non‑technical stakeholders.
• Provide technical advice and maintain strong relationships with business partners.
• Participate in PI planning and backlog prioritization for BPM platform initiatives.

• Experience with Appian, Chorus/AWD, Automation technologies (Power Automate, Power Apps, etc.) and C#, Java or .Net expertise.
• 5+ years of software development.
• 4‑year degree or equivalent experience.

• Experience with AI and Machine Learning.
• Master’s degree or higher in a related field.
• Experience working in the life insurance industry.
• Evidence of increasing levels of responsibility.
• Experience with containerization technologies, AWS, and Spring Framework.
• Understanding of common architectural patterns (12‑factor, Enterprise Integration Patterns, etc.).

Base pay range: $ – $. Actual compensation will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Additional incentive pay may be available.

• Medical, Dental, Vision, and a Wellbeing Reimbursement Account.
• Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off.
• Paid Parental Leave and an Adoption Assistance Program.
• Competitive 401(k) savings plan with company match and an additional contribution regardless of participation.

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.