ServiceNow Engineer

Service Now Software Engineer (CMDB)

Apex Systems has an immediate need for a (40% Remote) Service Now Software Engineer (CMDB) able to work on-site (tues, weds, thurs) in either Philadelphia, PA;
Charlotte, NC;
Scottsdale, AZ; or Plano, TX. This will be an estimated "6 Month Contract to Permanent Hire" opportunity, supporting one of our largest healthcare clients on the East Coast. Please see below for all position details.

Salary: $170,000 - $180,000 & Full Benefits

Location:

40% Remote / Multiple Locations (Listed Above)

Contract Layout: estimated "6 Month Contract to Permanent Hire"

Hourly Rate on

Contract:

$80.00 - $85.00 on W-2

Requirements:

• USC (Eligibility)
• 5+ Years of Service Now Development / Engineering
• Experience with Service Now Platform & CMDB Development & Engineering
• Strong Experience with Design, engineer, configure, and support CMDB functionality within an increasingly complex Service Now platform landscape.
• Strong Experience Building CMDB solutions aligned with Service Now best practices, performance standards, and long-term platform roadmaps.

Job Description:

• Design, engineer, configure, and enhance Service Now functionality.
• Develop custom Service Now solutions.
• Build workflows, UI improvements, and platform enhancements.
• Support platform upgrades.
• Deliver Service Now capabilities specifically for CMDB and related business needs.
• Potentially assist the enterprise platform team during periods of lower demand.
• Support the implementation, optimization, and adoption of advanced Service Now capabilities, including Now Assist and AI-driven features.
• Ensure CMDB-related services remain stable, secure, resilient, and scalable as adoption and dependency continue to grow.
• Provide dedicated engineering coverage where broader Service Now platform teams are capacity constrained.
• Accelerate delivery by reducing cycle time for enhancements, fixes, upgrades, and client requests impacting CMDB-dependent workflows.
• Identify and reduce technical debt to improve maintainability, reliability, and future extensibility of the platform.
• Support ongoing operational excellence for CMDB-related services.
• Partner closely with CMDB governance, operations, platform, and client teams to translate requirements into durable, enterprise-grade technical implementations.
• Act as a trusted engineering advisor for CMDB-related design decisions, trade-offs, and roadmap planning.
• Enable safe and scalable adoption of new Service Now capabilities across the organization

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help.

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Everforth Apex Benefits Overview:
Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a Support Linc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

In terms of professional development, Everforth Apex hosts an…