Appian Engineer

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better.

Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Appian Engineer to join our Workflow team in Charlotte, NC. As an Appian Engineer, you'll move Pacific Life, and your career, forward by designing, developing, and supporting enterprise workflow and business process solutions that enable critical Executive Benefits capabilities.

You will join a team of technology professionals within the CMD Technology division supporting Executive Benefits New Business, partnering with software engineers, business analysts, product owners, architects, and operations teams to deliver solutions that improve business efficiency, customer experience, and operational effectiveness.

• Design, develop, test, and deploy Appian solutions that support business process automation and workflow modernization initiatives.
• Partner with product owners, business analysts, architects, and development teams to deliver scalable and maintainable applications.
• Develop Appian components including user interfaces, process models, record types, integrations, business rules, and data structures.
• Build and support integrations with enterprise systems, databases, cloud platforms, and APIs.
• Participate in Agile delivery activities including solution design, estimation, sprint planning, testing, and release execution.
• Troubleshoot application issues and implement solutions that improve performance, reliability, and user experience.
• Support platform upgrades, application enhancements, and adoption of new Appian capabilities.
• Contribute to development standards, code reviews, and continuous improvement efforts to maintain high‑quality solutions.

• Bachelor's degree in Computer Science, Engineering, Information Technology, or related field, or equivalent experience.
• 5+ years of hands‑on Appian development experience.
• Experience designing and building workflow applications using Appian.
• Strong understanding of:
  Appian SAIL Interfaces Process Models Record Types Expression Rules Integrations and Web APIs Security and Application Configuration.
• Experience integrating Appian with enterprise applications, databases, and cloud services.
• Familiarity with SQL and relational data modeling concepts.
• Experience working in Agile development environments.
• Strong analytical, troubleshooting, and problem‑solving skills.
• Effective communication skills and ability to collaborate across business and technology teams.

• Appian Certified Associate Developer or Appian Certified Senior Developer certification.
• Experience implementing business process automation or workflow modernization initiatives.
• Experience with AI‑enabled workflows, intelligent document processing, or automation technologies.
• Experience with AWS, Azure, Snowflake, REST APIs, Kafka, Mule Soft, or event‑driven integrations.
• Experience in insurance, financial services, or other highly regulated industries.
• Experience supporting production applications and participating in application lifecycle management activities.
• Experience mentoring other developers and contributing to development best practices.

You can be who you are. We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

What’s life like at Pacific Life? Visit  #LI-KP1

Base Pay Range:
The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation…