ServiceNow SPM Developer Job Charlotte area,North Carolina USA,Software Development

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & Dev Ops, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms.

Through research and development initiatives in our Fin Labs, we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications, mobile-first applications, and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17,000+, and has 58 offices in 22 countries within key global markets.

We are seeking a highly experienced Lead Service Now SPM Developer to lead the implementation, customization, and enhancement of Service Now Strategic Portfolio Management (SPM) solutions. The ideal candidate will have deep expertise in Service Now SPM modules, platform development, integrations, workflow automation, and project portfolio governance.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $130k - $135k/year & benefits (see below).

The

Role Responsibilities:

Lead the design, development, and implementation of Service Now Strategic Portfolio Management (SPM) solutions.
Configure and customize SPM modules including Demand Management, Project Portfolio Management (PPM), Resource Management, Agile Development, and Strategic Planning.
Gather business requirements and translate them into scalable Service Now solutions.
Develop and maintain business rules, client scripts, script includes, workflows, Flow Designer solutions, UI policies, and catalog items.
Design and implement integrations with enterprise applications such as Jira, Azure Dev Ops, SAP, Salesforce, and Workday.
Build dashboards, reports, KPIs, and executive-level portfolio management insights.
Optimize project lifecycle management, governance processes, capacity planning, and resource allocation.
Lead code reviews, technical design sessions, and implementation best practices.

Requirements:

10+ years of overall IT experience.
5+ years of hands‑on Service Now development experience.
Strong experience implementing and supporting Service Now Strategic Portfolio Management (SPM).
Demand Management
Resource Management
Agile Development
Strategic Planning

Strong Service Now development experience using:

Business Rules
Client Scripts
Script Includes
Flow Designer
Integration Hub
Experience developing REST and SOAP integrations.
Strong understanding of Service Now platform architecture, CMDB, and data modeling.
Experience with Service Now ITSM and ITOM modules.
Knowledge of Agile, Scrum, and SAFe methodologies.
Excellent communication, stakeholder management, and leadership skills.

Preferred, but not required:

Experience integrating Service Now with Jira, Azure Dev Ops, SAP, Salesforce, and Workday.
Experience with Service Now Performance Analytics and Reporting.
Knowledge of App Engine Studio and Automation Engine.
Experience with Service Now AI capabilities, Predictive Intelligence, and GenAI features.
Exposure to cloud platforms such as Azure or AWS.
Experience in Banking, Financial Services, Insurance, or Healthcare domains.

We offer:

A highly competitive compensation and benefits package.
A multinational organization with 58 offices in 22 countries…