ServiceNow Developer

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Software Engineer in Charlotte, NC (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age.

Contract Duration: 24 Months

• 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
• Develop and configure solutions on the Service Now platform using scripting and configuration.
• Work extensively with the Third-Party Risk Management (TPRM) module.
• Develop and maintain custom scoped applications.
• Code, configure, unit test, maintain, and document software deliverables.
• Follow secure, scalable development standards and best practices.
• Work with Agile/Scrum teams on technical stories, backlog prioritization, and feature delivery.
• Participate in code reviews, sprint retrospectives, and continuous improvement initiatives.
• Perform manual and automated testing and support continuous integration practices.
• Evaluate technical impacts and assist with implementation of Service Now/product releases.
• Collaborate with technical stakeholders, Product Owners, Scrum Masters, and platform teams.
• Contribute to Agentic AI / AI-related use cases where applicable.
• Provide technical guidance and mentorship to junior team members.

• Consult on complex initiatives with broad impact and large-scale planning for Software Engineering.
• Review and analyze complex multi-faceted, larger scale or longer-term Software Engineering challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors.
• Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables.
• Strategically collaborate and consult with client personnel.
• Develop on the Service Now platform utilizing configuration and scripting
• Work on the Third Party Risk Management (TPRM) module
• Able to contribute towards Agentic AI use cases
• Able to deliver per best practices in partnership with core and platform team
• Code, configure, unit test, maintain, and document software deliverables using agreed upon standards and tools
• Ensure that solutions delivered by self or team members are secure and scalable, comply with defined standards and best practices
• Ensure product backlog has appropriate technical stories and participates in their prioritization
• Responsible for communication and collaboration with key stakeholders in the delivery of features
• Maintain depth of technical understanding of third party/cloud solutions
• Evaluate technical impacts from and coordinates implementation of new product releases
• Communicate daily with the Scrum Master or Technical Product Owner and the Agile team on progress made, planned progress for the coming day, and reports any impediments/blockers
• Participate in code reviews and sprint retrospectives; ensuring their ideas for team continuous improvement are communicated so that the overall process and team can improve sprint by sprint and readily receives feedback for self-improvement
• Responsible for ensuring the quality of existing and new features through both manual and automated testing and use of continuous Integration techniques
• Educate and provide guidance to less-experienced staff